Re: Meera Ladani - Montreal Access - [#1337536]

From
Grace Johnson <clearcaresupport@homecareassistance.com>
To
joey.taylor@thekey.com
CC
meera.ladani@thekey.com, clearcaresupport@thekey.com, tt@thekey.com
Date
Wed, 17 Dec 2025 14:13:51 +0000
Folder
INBOX
----==_mimepart_6942ba9f181f6_2553245e8f411665850 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joseph,=C2=A0 Checking back to see if you still need any assistanc= e with this? Thanks,=C2=A0 =E2=80=8B Grace TheKey Tech Suppor= t =0D =0D On=0D Fri, 12 Dec at 9:18 AM=0D , Grace Johnson wrote:=0D =0D =0D Hi Joseph,=C2=A0 =0D =0D We show that Meera already has access for the Montreal agency in WellSky= . If she is not seeing it as an option when signing in, can you please as= k her to confirm that she is signing in at app.clearcareonline.ca and sha= re a screenshot of what she sees there? =0D =0D We escalated your on-call line access request to the appropriate team fo= r assistance, as well.=C2=A0 =0D =0D =0D Thanks,=C2=A0 =0D =0D Grace =0D =0D TheKey Tech Support =0D =0D =0D On=0D Fri, 12 Dec at 8:39 AM=0D , JosephTaylor wro= te:=0D Good Morning, =0D =0D Would it be possible to get Meera access to: =0D 1. The Montreal On-Call Line (English) Ring Group =0D 2. The Montreal ClearCare account=C2=A0 =0D =0D She will be doing a one time on call for the Montreal office tonight and= will need access! =0D =0D Thank you,=C2=A0 Joey Taylor =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D 514-907-5065 =0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_6942ba9f181f6_2553245e8f411665850 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Joseph,=C2=A0 =0D =0D Checking back to see if you still need any assistance wi= th this? =0D =0D =0D Thanks,=C2=A0 =0D =E2=80=8B =0D =0D =0D Grace =0D TheKey Tech Support =0D =0D =0D =0D On=0D Fri, 12 Dec at 9:18 AM=0D , Grace Johnson &l= t;clearcaresupport@homecareassistance.com&gt; wrote:=0D =0D =0D Hi Joseph,=C2=A0 =0D =0D We show that Meera already has access for the Montreal a= gency in WellSky. If she is not seeing it as an option when signing in, c= an you please ask her to confirm that she is signing in at app.clearcareo= nline.ca and share a screenshot of what she sees there? =0D =0D We escalated your on-call line access request to the app= ropriate team for assistance, as well.=C2=A0 =0D =0D =0D Thanks,=C2=A0 =0D =0D Grace =0D =0D TheKey Tech Support =0D =0D =0D On=0D Fri, 12 Dec at 8:39 AM=0D , JosephTaylor &lt= ;joey.taylor@thekey.com&gt; wrote:=0D Good Morning, =0D =0D Would it be possible to get Meera access to: =0D 1. The Montreal On-Call Line (English) Ring Group = =0D 2. The Montreal ClearCare account=C2=A0 =0D =0D She will be doing a one time on call for the Montreal o= ffice tonight and will need access! =0D =0D Thank you,=C2=A0 Joe= y Taylor =0D <div style=3D"line-height:1.38;margin-top:0pt;margin-b

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