--0000000000003447ca064626780b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, You can close this ticket!! Meera is all set up!! Thank you, On Wed, Dec 17, 2025 at 9:13=E2=80=AFAM Grace Johnson wrote: > Hi Joseph, > > Checking back to see if you still need any assistance with this? > > > Thanks, > =E2=80=8B > Grace > TheKey Tech Support > > On Fri, 12 Dec at 9:18 AM , Grace Johnson clearcaresupport@homecareassistance.com> wrote: > Hi Joseph, > > We show that Meera already has access for the Montreal agency in WellSky. > If she is not seeing it as an option when signing in, can you please ask > her to confirm that she is signing in at app.clearcareonline.ca and share > a screenshot of what she sees there? > > We escalated your on-call line access request to the appropriate team for > assistance, as well. > > > Thanks, > > Grace > TheKey Tech Support > > On Fri, 12 Dec at 8:39 AM , JosephTaylor wrote: > Good Morning, > > Would it be possible to get Meera access to: > 1. The Montreal On-Call Line (English) Ring Group > 2. The Montreal ClearCare account > > She will be doing a one time on call for the Montreal office tonight and > will need access! > > Thank you, > > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > 1337536:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --0000000000003447ca064626780b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, You can close this ticket!! Meera is = all set up!! Thank you, On Wed, Dec 17, 2025 at= 9:13=E2=80=AFAM Grace Johnson < clearcaresupport@homecareassistance.com > wrote: Hi Joseph,=C2=A0 Checking back to see if you still need any assistance with= this? Thanks,=C2=A0 =E2=80=8B Grace TheKey Tech Support On Fri, 12 Dec at 9:18 AM , Grace Johnson < clearcaresupport@h= omecareassistance.com > wrote: Hi Joseph,=C2=A0 We show that Meera already has access for the Montreal age= ncy in WellSky. If she is not seeing it as an option when signing in, can y= ou please ask her to confirm that she is signing in at app.clearcareonline.ca and shar= e a screenshot of what she sees there? We escalated your on-call line access request to the appro= priate team for assistance, as well.=C2=A0 Thanks,=C2=A0 Grace TheKey Tech Support On Fri, 12 Dec at 8:39 AM , JosephTaylor < joey.taylor@thekey.com > wrot= e: Good Morning, Would it be possible to get Meera access to: 1. The Montreal On-Call Line (English) Ring Group 2. The Montreal ClearCare account=C2=A0 She will be doing a one time on call for the Montreal off= ice tonight and will need access! Thank you,=C2=A0 <b