Re: HCA Calgary Ads

From
Chuck Terlesky <cterlesky@homecareassistance.com>
To
Alexa Graziani <agraziani@homecareassistance.com>
CC
Audra Williams <audraw@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Mon, 14 Feb 2022 08:22:17 -0700
Folder
INBOX
📎 Screen Shot 2022-01-31 at 2.56.41 PM.png
No worries, thanks for the update.

On Fri, Feb 11, 2022 at 5:02 PM Alexa Graziani <
agraziani@homecareassistance.com> wrote:

> Apologies, the agency needed another day on this. I'll send it Monday.
> Thanks for the patience and have a great weekend!
>
> On Fri, Feb 11, 2022 at 10:20 AM Chuck Terlesky <
> cterlesky@homecareassistance.com> wrote:
>
>> Hi Alexa,
>>
>> Thanks for the update, looking forward to the email.
>>
>> Regards,
>> Chuck
>>
>> On Fri, Feb 11, 2022 at 10:36 AM Alexa Graziani <
>> agraziani@homecareassistance.com> wrote:
>>
>>> Hi Chuck,
>>>
>>> Yes, I have a report slated to send to you and Timothy by EOD.
>>>
>>> Sincerely,
>>>
>>> On Fri, Feb 11, 2022 at 9:34 AM Chuck Terlesky <
>>> cterlesky@homecareassistance.com> wrote:
>>>
>>>> Hi Alexa,
>>>>
>>>> Can we get an update on our campaigns this week? Another slow week of
>>>> leads only two from google - is there any way I can assist the new vendor
>>>> with local intel?
>>>>
>>>> I am getting nervous about the low activity happening. I'm available to
>>>> hop on a call asap if needed.
>>>>
>>>> Looking forward to hearing from you,
>>>> Chuck
>>>>
>>>>
>>>> On Tue, Feb 1, 2022 at 3:24 PM Alexa Graziani <
>>>> agraziani@homecareassistance.com> wrote:
>>>>
>>>>> I believe it was just the 31st. I was under the impression our
>>>>> contract with the vendor was up on the 1st but it seems it was up on the
>>>>> 31st. We paused the ads and are relaunching with the new vendor today. I'll
>>>>> look into your campaign in more detail this week.
>>>>>
>>>>> On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky <
>>>>> cterlesky@homecareassistance.com> wrote:
>>>>>
>>>>>> Hi Alexa,
>>>>>>
>>>>>> Do you know how many vanity numbers with campaigns were not working?
>>>>>>
>>>>>> The data you previously presented showed 69 conversions from Nov to
>>>>>> Jan - I would like to find out how many of those conversions actually made
>>>>>> it to call our office? As you know, we have been experiencing a lower
>>>>>> volume of intake calls since the third-party vendor took over the
>>>>>> campaigns. This could be a reason "why," and if this is the case, then a
>>>>>> conversation should be had with the vendor as this has cost us a lot
>>>>>> of money for nothing.
>>>>>>
>>>>>> Looking forward to hearing from you and your thoughts on this matter
>>>>>>
>>>>>> Regards,
>>>>>> Chuck
>>>>>>
>>>>>> On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani <
>>>>>> agraziani@homecareassistance.com> wrote:
>>>>>>
>>>>>>> The 403 # is now showing - Callrail should get setup tomorrow.
>>>>>>>
>>>>>>> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png]
>>>>>>>
>>>>>>> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani <
>>>>>>> agraziani@homecareassistance.com> wrote:
>>>>>>>
>>>>>>>> Thanks for letting me know! I'll look into this right away.
>>>>>>>>
>>>>>>>> This could have to do with the fact that we are transitioning the
>>>>>>>> Callrail tomorrow and so the numbers are changing. All your old numbers are
>>>>>>>> supposed to get ported into there.
>>>>>>>>
>>>>>>>> Sincerely,
>>>>>>>>
>>>>>>>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky <
>>>>>>>> cterlesky@homecareassistance.com> wrote:
>>>>>>>>
>>>>>>>>> Hi Alexa,
>>>>>>>>>
>>>>>>>>> We have received two messages now that when a prospect clicks on
>>>>>>>>> the google ad the phone number is out of service.
>>>>>>>>>
>>>>>>>>> Can you confirm that all campaigns are using 403-301-3777 for
>>>>>>>>> their contact number - I don't believe that the other vanity numbers ported
>>>>>>>>> over from SABA. Can we confirm?
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>> Chuck
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Chuck Terlesky B.A., CCPE
>>>>>>>>> General Manager
>>>>>>>>> Home Care Assistance of Calgary, Alberta
>>>>>>>>> Office: 403-301-3777
>>>>>>>>> 10333 Southport Rd SW, Unit 107
>>>>>>>>> HomeCareAssistanceCalgary.ca
>>>>>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>>>>>> ---
>>>>>>>>> Read Our Testimonials
>>>>>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>>>>>> Join Our Newsletter
>>>>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>>>>> <https://homecareassistance.com>
>>>>>>>>> Champions of Longevity
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Alexa Graziani
>>>>>>>> Growth Marketing Manager
>>>>>>>> Home Care Assistance
>>>>>>>> Office: 650-462-9501
>>>>>>>> Mobile: 415-840-4233
>>>>>>>> Fax: 650-462-9501
>>>>>>>>
>>>>>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Alexa Graziani
>>>>>>> Growth Marketing Manager
>>>>>>> Home Care Assistance
>>>>>>> Office: 650-462-9501
>>>>>>> Mobile: 415-840-4233
>>>>>>> Fax: 650-462-9501
>>>>>>>
>>>>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Chuck Terlesky B.A., CCPE
>>>>>> General Manager
>>>>>> Home Care Assistance of Calgary, Alberta
>>>>>> Office: 403-301-3777
>>>>>> 10333 Southport Rd SW, Unit 107
>>>>>> HomeCareAssistanceCalgary.ca
>>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>>> ---
>>>>>> Read Our Testimonials
>>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>>> Join Our Newsletter
>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>> <https://homecareassistance.com>
>>>>>> Champions of Longevity
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Alexa Graziani
>>>>> Growth Marketing Manager
>>>>> Home Care Assistance
>>>>> Office: 650-462-9501
>>>>> Mobile: 415-840-4233
>>>>> Fax: 650-462-9501
>>>>>
>>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>
>>>> --
>>>> Chuck Terlesky B.A., CCPE
>>>> General Manager
>>>> Home Care Assistance of Calgary, Alberta
>>>> Office: 403-301-3777
>>>> 10333 Southport Rd SW, Unit 107
>>>> HomeCareAssistanceCalgary.ca
>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>> ---
>>>> Read Our Testimonials
>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>> Join Our Newsletter
>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>> <https://homecareassistance.com>
>>>> Champions of Longevity
>>>>
>>>
>>>
>>> --
>>> Alexa Graziani
>>> Growth Marketing Manager
>>> Home Care Assistance
>>> Office: 650-462-9501
>>> Mobile: 415-840-4233
>>> Fax: 650-462-9501
>>>
>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>
>>>
>>
>> --
>> Chuck Terlesky B.A., CCPE
>> General Manager
>> Home Care Assistance of Calgary, Alberta
>> Office: 403-301-3777
>> 10333 Southport Rd SW, Unit 107
>> HomeCareAssistanceCalgary.ca
>> Click Here <https://linktr.ee/hcacalgary> For Information
>> ---
>> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
>> Join Our Newsletter
>> <https://homecareassistance.com/healthy-longevity-newsletter>
>> We Are Hiring! <https://homecareassistance.com/careers>
>> <https://homecareassistance.com>
>> Champions of Longevity
>>
>
>
> --
> Alexa Graziani
> Growth Marketing Manager
> Home Care Assistance
> Office: 650-462-9501
> Mobile: 415-840-4233
> Fax: 650-462-9501
>
> www.HomeCareAssistance.com <https://homecareassistance.com/>
>
>

-- 
Chuck Terlesky B.A., CCPE
General Manager
Home Care Assistance of Calgary, Alberta
Office: 403-301-3777
10333 Southport Rd SW, Unit 107
HomeCareAssistanceCalgary.ca
Click Here <https://linktr.ee/hcacalgary> For Information
---
Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
Join Our Newsletter
<https://homecareassistance.com/healthy-longevity-newsletter>
We Are Hiring! <https://homecareassistance.com/careers>
<https://homecareassistance.com>
Champions of Longevity

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