Re: HCA Calgary Ads

From
Alexa Graziani <agraziani@homecareassistance.com>
To
Chuck Terlesky <cterlesky@homecareassistance.com>
CC
Audra Williams <audraw@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Fri, 11 Feb 2022 16:02:24 -0800
Folder
INBOX
📎 Screen Shot 2022-01-31 at 2.56.41 PM.png
Apologies, the agency needed another day on this. I'll send it Monday.
Thanks for the patience and have a great weekend!

On Fri, Feb 11, 2022 at 10:20 AM Chuck Terlesky <
cterlesky@homecareassistance.com> wrote:

> Hi Alexa,
>
> Thanks for the update, looking forward to the email.
>
> Regards,
> Chuck
>
> On Fri, Feb 11, 2022 at 10:36 AM Alexa Graziani <
> agraziani@homecareassistance.com> wrote:
>
>> Hi Chuck,
>>
>> Yes, I have a report slated to send to you and Timothy by EOD.
>>
>> Sincerely,
>>
>> On Fri, Feb 11, 2022 at 9:34 AM Chuck Terlesky <
>> cterlesky@homecareassistance.com> wrote:
>>
>>> Hi Alexa,
>>>
>>> Can we get an update on our campaigns this week? Another slow week of
>>> leads only two from google - is there any way I can assist the new vendor
>>> with local intel?
>>>
>>> I am getting nervous about the low activity happening. I'm available to
>>> hop on a call asap if needed.
>>>
>>> Looking forward to hearing from you,
>>> Chuck
>>>
>>>
>>> On Tue, Feb 1, 2022 at 3:24 PM Alexa Graziani <
>>> agraziani@homecareassistance.com> wrote:
>>>
>>>> I believe it was just the 31st. I was under the impression our contract
>>>> with the vendor was up on the 1st but it seems it was up on the 31st. We
>>>> paused the ads and are relaunching with the new vendor today. I'll look
>>>> into your campaign in more detail this week.
>>>>
>>>> On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky <
>>>> cterlesky@homecareassistance.com> wrote:
>>>>
>>>>> Hi Alexa,
>>>>>
>>>>> Do you know how many vanity numbers with campaigns were not working?
>>>>>
>>>>> The data you previously presented showed 69 conversions from Nov to
>>>>> Jan - I would like to find out how many of those conversions actually made
>>>>> it to call our office? As you know, we have been experiencing a lower
>>>>> volume of intake calls since the third-party vendor took over the
>>>>> campaigns. This could be a reason "why," and if this is the case, then a
>>>>> conversation should be had with the vendor as this has cost us a lot
>>>>> of money for nothing.
>>>>>
>>>>> Looking forward to hearing from you and your thoughts on this matter
>>>>>
>>>>> Regards,
>>>>> Chuck
>>>>>
>>>>> On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani <
>>>>> agraziani@homecareassistance.com> wrote:
>>>>>
>>>>>> The 403 # is now showing - Callrail should get setup tomorrow.
>>>>>>
>>>>>> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png]
>>>>>>
>>>>>> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani <
>>>>>> agraziani@homecareassistance.com> wrote:
>>>>>>
>>>>>>> Thanks for letting me know! I'll look into this right away.
>>>>>>>
>>>>>>> This could have to do with the fact that we are transitioning the
>>>>>>> Callrail tomorrow and so the numbers are changing. All your old numbers are
>>>>>>> supposed to get ported into there.
>>>>>>>
>>>>>>> Sincerely,
>>>>>>>
>>>>>>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky <
>>>>>>> cterlesky@homecareassistance.com> wrote:
>>>>>>>
>>>>>>>> Hi Alexa,
>>>>>>>>
>>>>>>>> We have received two messages now that when a prospect clicks on
>>>>>>>> the google ad the phone number is out of service.
>>>>>>>>
>>>>>>>> Can you confirm that all campaigns are using 403-301-3777 for their
>>>>>>>> contact number - I don't believe that the other vanity numbers ported over
>>>>>>>> from SABA. Can we confirm?
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Chuck
>>>>>>>>
>>>>>>>> --
>>>>>>>> Chuck Terlesky B.A., CCPE
>>>>>>>> General Manager
>>>>>>>> Home Care Assistance of Calgary, Alberta
>>>>>>>> Office: 403-301-3777
>>>>>>>> 10333 Southport Rd SW, Unit 107
>>>>>>>> HomeCareAssistanceCalgary.ca
>>>>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>>>>> ---
>>>>>>>> Read Our Testimonials
>>>>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>>>>> Join Our Newsletter
>>>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>>>> <https://homecareassistance.com>
>>>>>>>> Champions of Longevity
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Alexa Graziani
>>>>>>> Growth Marketing Manager
>>>>>>> Home Care Assistance
>>>>>>> Office: 650-462-9501
>>>>>>> Mobile: 415-840-4233
>>>>>>> Fax: 650-462-9501
>>>>>>>
>>>>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Growth Marketing Manager
>>>>>> Home Care Assistance
>>>>>> Office: 650-462-9501
>>>>>> Mobile: 415-840-4233
>>>>>> Fax: 650-462-9501
>>>>>>
>>>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Chuck Terlesky B.A., CCPE
>>>>> General Manager
>>>>> Home Care Assistance of Calgary, Alberta
>>>>> Office: 403-301-3777
>>>>> 10333 Southport Rd SW, Unit 107
>>>>> HomeCareAssistanceCalgary.ca
>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>> ---
>>>>> Read Our Testimonials
>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>> Join Our Newsletter
>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>> <https://homecareassistance.com>
>>>>> Champions of Longevity
>>>>>
>>>>
>>>>
>>>> --
>>>> Alexa Graziani
>>>> Growth Marketing Manager
>>>> Home Care Assistance
>>>> Office: 650-462-9501
>>>> Mobile: 415-840-4233
>>>> Fax: 650-462-9501
>>>>
>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>
>>>>
>>>
>>> --
>>> Chuck Terlesky B.A., CCPE
>>> General Manager
>>> Home Care Assistance of Calgary, Alberta
>>> Office: 403-301-3777
>>> 10333 Southport Rd SW, Unit 107
>>> HomeCareAssistanceCalgary.ca
>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>> ---
>>> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
>>> Join Our Newsletter
>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>> We Are Hiring! <https://homecareassistance.com/careers>
>>> <https://homecareassistance.com>
>>> Champions of Longevity
>>>
>>
>>
>> --
>> Alexa Graziani
>> Growth Marketing Manager
>> Home Care Assistance
>> Office: 650-462-9501
>> Mobile: 415-840-4233
>> Fax: 650-462-9501
>>
>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>
>>
>
> --
> Chuck Terlesky B.A., CCPE
> General Manager
> Home Care Assistance of Calgary, Alberta
> Office: 403-301-3777
> 10333 Southport Rd SW, Unit 107
> HomeCareAssistanceCalgary.ca
> Click Here <https://linktr.ee/hcacalgary> For Information
> ---
> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
> Join Our Newsletter
> <https://homecareassistance.com/healthy-longevity-newsletter>
> We Are Hiring! <https://homecareassistance.com/careers>
> <https://homecareassistance.com>
> Champions of Longevity
>


-- 
Alexa Graziani
Growth Marketing Manager
Home Care Assistance
Office: 650-462-9501
Mobile: 415-840-4233
Fax: 650-462-9501

www.HomeCareAssistance.com <https://homecareassistance.com/>

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