Re: Conversation Recap

From
Alysce Craig <alysce.craig@thekey.com>
To
Chantal-Marie Grinstead <chantalmarie.grinstead@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Tue, 12 Aug 2025 16:10:18 -0400
Folder
INBOX
--000000000000b94ccd063c30a1f8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, I have not responded yet. Your input is welcomed for a response. Thanks, Alysce On Tue, Aug 12, 2025 at 4:04=E2=80=AFPM Chantal-Marie Grinstead wrote: > Hi Alysce, have you responded to this email? If not, I'd love to work > together with you on a response. > > Thank you, > > > Chantal Grinstead > > HR Generalist (West & Midwest) | TheKey > > 737-279-5928 x130008 > > > > *** I am located in the Central Time Zone and I am sending this at a time > that suits my schedule. Please do not feel obligated to respond outside o= f > your designated working hours. *** > > > > > > > > > > > > > > > > > > On Tue, Aug 12, 2025 at 11:11=E2=80=AFAM Alysce Craig > wrote: > >> Just so you both are aware that is not only what I said. I advised that >> she needs to focus on her job duties more closely & she is taking that a= s >> she won=E2=80=99t help with any overlap in the office because she isn=E2= =80=99t receiving a >> raise. >> >> When there will always be some kind of overlap because we are a small >> office. >> >> On Tue, Aug 12, 2025 at 12:05=E2=80=AFPM Timothy Thomas = wrote: >> >>> @Chantal-Marie Grinstead looping >>> you in for visibility as well. >>> >>> On Tue, Aug 12, 2025 at 9:54=E2=80=AFAM Alysce Craig >>> wrote: >>> >>>> Just so you are aware. >>>> >>>> ---------- Forwarded message --------- >>>> From: Brooke Justiniano >>>> Date: Tue, Aug 12, 2025 at 11:40=E2=80=AFAM >>>> Subject: Conversation Recap >>>> To: Alysce Craig >>>> >>>> >>>> Alysce, >>>> Just to be clear and to review what you told me in our 1:1 today. As a >>>> CSM I am not to take part in any answering of the phones-other than th= ose >>>> calls directed towards me specifically, partake or help with schedulin= g, >>>> and only stick to the assessments, QA visits and the SLA work that CSM= are >>>> being held accountable for. Regarding on-call you are stating that I d= o not >>>> need to attend to any items regarding call-offs or scheduling needs an= d >>>> that I will only need to respond to assessments and family concerns? I= n >>>> addition you have told me that ALL of the things related to The Forum >>>> should be directed towards you and Jennifer? >>>> >>>> As I change my mindset to "fit-in" to what you would like to see- I >>>> want to make sure that I understand your expectations clearly. >>>> >>>> Please confirm with me through this email for my records. >>>> >>>> *Brooke Justiniano, MSM, GCM, CDP* >>>> *Client Success Manager* >>>> *Geriatric Care Manager | Certified Dementia Practitioner* >>>> >>>> >>>> *mobile (614) 588-6041* >>>> >>>> >>>> *office (614) 481-88881880 MacKenzie Drive #207 >>>> Upper >>>> Arlington, OH 43220 >>>> * >>>> >>>> *TheKey.com * >>>> *[image: TheKey]* >>>> The best compliment would be a positive review on google by clicking >>>> here ! >>>> >>> --000000000000b94ccd063c30a1f8 Content-Type: text/html; charset="UTF-8" Content-Tran

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