--000000000000398e7f064ba979f9 Content-Type: multipart/alternative; boundary="000000000000398e7e064ba979f8" --000000000000398e7e064ba979f8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @An Ly - Can you work with our Uber rep to see why we are down and send an update to this group once it's figured out? *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 On Wed, Feb 25, 2026 at 10:52=E2=80=AFAM Timothy Thomas wro= te: > Hi Lyndsey, > > It appears Uber is down again in Canada. Could you please investigate? > > On Mon, Feb 9, 2026 at 2:38=E2=80=AFPM Lyndsey Organ > wrote: > >> Hi Tim, >> >> Access should be restored now. Let us know if there are any issues. >> >> >> *Thank you!* >> >> >> >> *Lyndsey Organ* >> >> Senior Manager, Accounting | *TheKey* >> >> Mobile: 316.253.6494 >> >> >> >> >> On Mon, Feb 9, 2026 at 10:46=E2=80=AFAM Timothy Thomas w= rote: >> >>> Please try and expedite. Certain clients rely on this regularly and it'= s >>> a significant disruption to the field. Thanks >>> >>> On Mon, Feb 9, 2026 at 11:06=E2=80=AFAM Lyndsey Organ >>> wrote: >>> >>>> Hi Tim, >>>> >>>> We sent payment for our account; however, I think that Uber misapplied >>>> the payment. They sent an email this weekend saying they received our >>>> payment and will let us know when it's applied. I will follow up to ha= ve >>>> them unlock the account. >>>> >>>> >>>> *Thank you!* >>>> >>>> >>>> >>>> *Lyndsey Organ* >>>> >>>> Senior Manager, Accounting | *TheKey* >>>> >>>> Mobile: 316.253.6494 >>>> >>>> >>>> >>>> >>>> On Mon, Feb 9, 2026 at 9:47=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Good morning, >>>>> >>>>> My team reports they are locked out of Uber Canada. Are there any >>>>> issues with the account or payments? >>>>> >>>>> Please advise ASAP. >>>>> >>>>> -- >>>>> >>>>> *Tim Thomas* >>>>> Head of Midwest & Canada Divisions | *TheKey* >>>>> Mobile: 514.591.9387 >>>>> [image: TheKey] >>>>> >>>> --000000000000398e7e064ba979f8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @An Ly =C2=A0- Can you w= ork with our Uber rep to see why we are down and send an update to this gro= up once it's figured out?=C2=A0 Thank you! = Lyndsey Organ Senior Manager, Accoun= ting |=C2=A0 TheKey Mobile:= 316.253.6494 On Wed, Feb 25, 2026 at 10:52=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Lyndsey,=C2=A0 It appears Uber is down again in