--0000000000001cbacd064d744dae Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Tim! On Fri, Mar 20, 2026 at 7:56=E2=80=AFAM Timothy Thomas wrot= e: > I would consider disconnecting the numbers. We cannot service this market > from another office. > > > > On Thu, Mar 19, 2026 at 11:33=E2=80=AFPM Audra Williams wrote: > >> I=E2=80=99ll defer to Tim as to what he feels will be best. >> >> Best, >> >> Audra Williams >> National Director, Quality and Care Innovation >> audraw@thekey.com >> Mobile: (425) 757-7027 >> https://thekey.com >> >> >> >> On Thu, Mar 19, 2026 at 2:13=E2=80=AFPM Mark Warner >> wrote: >> >>> Thanks for the update, Audra! >>> >>> Added @Bryan Carter & @Matthew Albano >>> for visibility. >>> >>> Do we have a plan for handling the telephone numbers associated with >>> Michigan? Should we assign them to another office or are we considerin= g >>> disconnecting / releasing those numbers back to the carrier? >>> >>> - Mark >>> >>> >>> >>> On Thu, Mar 19, 2026 at 4:07=E2=80=AFPM Audra Williams >>> wrote: >>> >>>> Hi Team! >>>> >>>> Please be advised that effective April 19, 2026, we will be closing ou= r >>>> Grand Rapids, Michigan location, which currently services the Midland = and >>>> Lansing areas too. >>>> >>>> All clients and caregivers have been officially notified of this >>>> closure. >>>> >>>> Please reach out with any questions you may have and forward this to >>>> anyone I may have missed. >>>> >>>> Best, >>>> >>>> -- >>>> Audra Williams >>>> National Director, Quality and Care Innovation >>>> audraw@thekey.com >>>> Mobile: (425) 757-7027 >>>> https://thekey.com >>>> >>>> >>> --0000000000001cbacd064d744dae Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Tim! On Fri, Mar 20, 2026 at = 7:56=E2=80=AFAM Timothy Thomas < tt@thek= ey.com > wrote: I would consider disconnecting the numbers. We canno= t service this market from another office.=C2=A0 On Thu, Mar 19, 2026 at 11:33=E2=80=AFPM Audra Williams < audraw@thekey.com > wrote:= I=E2=80=99ll defer to Tim as to what he feels will be best.=C2=A0 Best, Audra Williams National Director, Quality and Care Innovation =20 audraw@thekey.com Mobile: (425) 757-7027 <a style=3D"font-family:tahoma,sans-serif;backgro= und-color:transparent;color:rgb(77,77,