--000000000000239b1006498f6c0d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, I think that=E2=80=99s a good idea! Sarah Tenny, BSN, MSN Client Success Manager sarah.tenny@thekey.com Mobile: (314) 718-6255 Office: (314) 863-8989 TheKey.com *We value your feedback. Please leave us a Google review * On Thu, Jan 29, 2026 at 5:42=E2=80=AFPM Bridgett Scherer wrote: > Oh no!!!! This is so sad. Do we feel like a wellness check needs called i= n? > > > > Bee Scherer > > Director, Client Experience | TheKey > > Mobile: 425.429.1064 > > > > On Thu, Jan 29, 2026 at 3:37=E2=80=AFPM Sarah Tenny > wrote: > >> I called Rebecca to confirm. She sounded like she was crying. She said >> she had to cancel the assessment because her daughter won=E2=80=99t let = her go >> through with it. >> >> Sarah Tenny, BSN, MSN >> Client Success Manager >> sarah.tenny@thekey.com >> Mobile: (314) 718-6255 >> Office: (314) 863-8989 >> TheKey.com >> *We value your feedback. Please leave us a Google review >> * >> >> >> >> On Thu, Jan 29, 2026 at 5:13=E2=80=AFPM Rebbecca Foulon > rebbecca.foulon@thekey.com> wrote: >> >>> Hello St. Louis, >>> >>> The below Opportunity is ready for an assessment! An intake call has >>> already been conducted. Please contact the caller to introduce yourself= and >>> confirm the assessment date/time. >>> >>> **Please confirm the CSM completing assessment. ** >>> >>> Assessment Date and Time: 2/2/26 at 8:30am CST >>> >>> Client Name: Rebecca Giesing >>> >>> Chatter Notes: Client is disabled and is on 4L of O2 due to COPD, uses >>> a walker to ambulate. Client is 67 years and she lives with her daughte=