--000000000000f0ecbe064aa6733c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi! Is there anyone else who can complete the AX? Shes needing help ASAP and calling another Homecare as well. I would hate to lose potential client if we can't accommodate her request. Thanks! *Regards,* *Liesel Springall, MHA* *Lead Home Care Advisor* liesel.springall@thekey.com Office: (773) 747-7911 https://thekey.com On Thu, Feb 12, 2026 at 12:27=E2=80=AFPM Sarah Tenny wrote: > Hi Liesel! > > I=E2=80=99m still doing orientation so I cannot call and confirm right no= w. I=E2=80=99m > completely booked tomorrow. Do you have a moment to call and reschedule f= or > next week? > > Sarah Tenny, BSN, MSN > Client Success Manager > sarah.tenny@thekey.com > Mobile: (314) 718-6255 > Office: (314) 863-8989 > TheKey.com > *We value your feedback. Please leave us a Google review > * > > > > On Thu, Feb 12, 2026 at 2:24=E2=80=AFPM Liesel Springall liesel.springall@thekey.com> wrote: > >> Hello Team, >> >> An assessment has been scheduled for the following client: >> >> - Fast Start: false >> - Anticipated Tier: Tier 1 >> - Proposed Start Date for Care: February 16, 2026 >> >> *Client Name:* John Dyess >> >> *Phone Number:* (314) 536-3557 >> >> *Address: *, , , 63025 >> >> *Priority Zip:* >> >> *Assessment Date/Time:* 2/12/2026, 1:00 PM >> >> *Referral Account: *CareScout Partnership >> >> *Salesforce Link:* John Dyess =E2=80=93 St. Louis =E2=80=93 2/16/2026 >> >> >> *Proposed Schedule:* >> >> - Scheduled by: Liesel Springall >> >> >> >> *Client Summary: * >> >> *This summary was generated by AI and may contain errors. This summary >> was generated on February 12, 2026 at 12:21 PM PST.* >> >> *Opportunity Overview:* >> >> - Stage is Assessment Pending with anticipated start of care on >> February 16, 2026 >> - Office: St. Louis >> >> - Primary care need is Support for Chronic Co