Re: [Assessment Scheduled] | John, D Assessment 02/12 Midwest

From
Sarah Tenny <sarah.tenny@thekey.com>
To
Liesel Springall <liesel.springall@thekey.com>
CC
"stlouis-intake@homecareassistance.com" <stlouis-intake@homecareassistance.com>
Date
Thu, 12 Feb 2026 14:40:47 -0600
Folder
INBOX
--0000000000008b1e08064aa6811d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I=E2=80=99m currently the only office team member is St. Louis. I can try t= o squeeze it in tomorrow but I=E2=80=99m not sure what time that will be. Sarah Tenny, BSN, MSN Client Success Manager sarah.tenny@thekey.com Mobile: (314) 718-6255 Office: (314) 863-8989 TheKey.com *We value your feedback. Please leave us a Google review * On Thu, Feb 12, 2026 at 2:37=E2=80=AFPM Liesel Springall wrote: > Hi! Is there anyone else who can complete the AX? Shes needing help ASAP > and calling another Homecare as well. I would hate to lose potential clie= nt > if we can't accommodate her request. Thanks! > *Regards,* > *Liesel Springall, MHA* > *Lead Home Care Advisor* > liesel.springall@thekey.com > Office: (773) 747-7911 > https://thekey.com > > > > On Thu, Feb 12, 2026 at 12:27=E2=80=AFPM Sarah Tenny > wrote: > >> Hi Liesel! >> >> I=E2=80=99m still doing orientation so I cannot call and confirm right n= ow. I=E2=80=99m >> completely booked tomorrow. Do you have a moment to call and reschedule = for >> next week? >> >> Sarah Tenny, BSN, MSN >> Client Success Manager >> sarah.tenny@thekey.com >> Mobile: (314) 718-6255 >> Office: (314) 863-8989 >> TheKey.com >> *We value your feedback. Please leave us a Google review >> * >> >> >> >> On Thu, Feb 12, 2026 at 2:24=E2=80=AFPM Liesel Springall > liesel.springall@thekey.com> wrote: >> >>> Hello Team, >>> >>> An assessment has been scheduled for the following client: >>> >>> - Fast Start: false >>> - Anticipated Tier: Tier 1 >>> - Proposed Start Date for Care: February 16, 2026 >>> >>> *Client Name:* John Dyess >>> >>> *Phone Number:* (314) 536-3557 >>> >>> *Address: *, , , 63025 >>> >>> *Priority Zip:* >>> >>> *Assessment Date/Time:* 2/12/2026, 1:00 PM >>> >>> *Referral Account: *CareScout Partnership >>> >>> *Salesforce Link:* John Dyess

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