RE: Montreal Billing Email

Thanks for the email, Tim. Certainly want input from Liz here, but I’d
suggest we update to billing@thekey.com and have our helpdesk team use
something like Google Translate or that translation service that the HR
team just setup.

Best,

*From:* Timothy Thomas <tt@thekey.com>
*Sent:* Friday, September 29, 2023 10:30 AM
*To:* Elizabeth Clark <eclark@thekey.com>; Laszlo Kovacs <
laszlo.kovacs@thekey.com>
*Subject:* Montreal Billing Email

Hi Elizabeth,

I wanted to get your opinion on a billing process in Montreal.

Currently the invoices are sent out via quickbooks from the email account
adminmtl@thekey.com. Tim Sr and Sumira have access to that account and were
triaging the emails. Most are in English but some private clients
communicate in french as well as all institutional partners. Do you think
we should update the account to billing@thekey.com and have the help desk
forward any french emails back to Tim Sr? Or should we leave it as is and
have Tim Sr / Sumira forward the english communications to the billing team?

Thanks

Tim

*Tim Thomas*

Head of Canada Division

*Please note my email has changed:*

tt@TheKey.com <tt@thekey.com>

(514) 591-9387

*TheKey.ca <https://www.thekey.ca/>*

[image: Image removed by sender. TheKey] <https://www.thekey.com/>