Re: SHIP

Hi Beth,

This is great, thank you for sharing!

Thanks,
Kathryn

On Wed, Jan 4, 2023 at 3:14 PM Elizabeth Sparrow <beth.sparrow@thekey.com>
wrote:

> Follow up:
>
> Spoke with Aaron from SHIP (Men's Shelter) to share feedback from our
> staff's experience.  Feedback was well received.  He asked that an apology
> be sent to the CG, that is not the culture they want and he is going to
> deal with it, especially because there was an onsite supervisor present.
>
> Called CG-Chirag to follow up.  He felt HCA took his feedback seriously
> and he was very impressed that this is a good company that takes care of
> the employees.
>
> Beth
>
> On Fri, Dec 30, 2022 at 2:38 PM Allison Brennan <
> allison.brennan@homecareassistance.com> wrote:
>
>> Email from June about SHIP
>>
>> ---------- Forwarded message ---------
>> From: June Lapointe <jlapointe@thekey.com>
>> Date: Fri, Dec 30, 2022 at 1:49 PM
>> Subject: SHIP
>> To: Allison Brennan <allison.brennan@thekey.com>
>>
>>
>> Hi Allison,
>>
>> As per our conversation regarding Chirag's experience at SHIP, I am
>> emailing you his main concerns:
>>
>>    - All 3 of their staff members spent most of their time sleeping in
>>    the staff room (there are females in the mix).
>>    - Clients can get quite aggressive and hostile behaviour was
>>    witnessed because fights broke out (not sure how many). I don't think any
>>    of the 3 staff members were on hand to help out, but he said the security
>>    guard was (he was also the most helpful to Chirag). He found this
>>    environment intimidating.
>>
>> I have written in the profile to send males only, even though Aaron told
>> me a female would be OK.
>>
>> I had told Chirag that he would probably be getting a call from you.
>>
>> *Contacts:*
>>
>> *Aaron Deanes     aaron.deanes@sAhipshey.ca*
>>
>> *Chirag Rangani    416-407-7356*
>>
>>
>> Sincerely,
>> *June Lapointe*
>> Home Care Assistance
>> On-call Manager
>> Office: 519-954-2111
>> Direct Line: 519-954-2113
>> --
>> *Allison Brennan*
>> *Care Manager*
>> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington,
>> Waterloo & Wellington region*
>> 375 University Ave E, Waterloo, ON, N2K3M7
>> <https://www.google.com/search?q=375+University+Ave+E+Waterloo%2C+ON+N2K+3M7&rlz=1C1CHBF_enCA974CA974&oq=375&aqs=chrome.0.69i59l2j69i57j69i59.2545j0j7&sourceid=chrome&ie=UTF-8>
>>  *Tel: 519-954-2111 Ext: 1410003*
>> 2525 Old Bronte Rd, Suite 212, Oakville, ON,
>> <https://www.google.com/search?q=2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakville%2C+ON%2C+L6M+4J2&rlz=1C1CHBF_enCA974CA974&ei=WFhMYrSaHuGT9PwPrM6AmAc&ved=0ahUKEwi0prH4lv32AhXhCZ0JHSwnAHMQ4dUDCA4&uact=5&oq=2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakville%2C+ON%2C+L6M+4J2&gs_lcp=Cgdnd3Mtd2l6EAM6DggAEI8BEOoCEIwDEOUCOhEILhCPARDUAhDqAhCMAxDlAkoECEEYAEoECEYYAFCTCViTCWD4EGgBcAB4AIAB1AGIAdQBkgEDMi0xmAEAoAEBoAECsAEKwAEB&sclient=gws-wiz>L6M
>> 4J2
>> <https://www.google.com/search?q=2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakville%2C+ON%2C+L6M+4J2&rlz=1C1CHBF_enCA974CA974&ei=WFhMYrSaHuGT9PwPrM6AmAc&ved=0ahUKEwi0prH4lv32AhXhCZ0JHSwnAHMQ4dUDCA4&uact=5&oq=2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakville%2C+ON%2C+L6M+4J2&gs_lcp=Cgdnd3Mtd2l6EAM6DggAEI8BEOoCEIwDEOUCOhEILhCPARDUAhDqAhCMAxDlAkoECEEYAEoECEYYAFCTCViTCWD4EGgBcAB4AIAB1AGIAdQBkgEDMi0xmAEAoAEBoAECsAEKwAEB&sclient=gws-wiz>
>>  *Tel: 905-337-1200*
>>
>>
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>
>
> --
> Beth Sparrow
> Home Care Liaison / Business Development
> *Please note my email has changed:*
> beth.sparrow@TheKey.com <Beth.Sparrow@TheKey.com>
> (226) 771-9243 Direct
> (519) 954-2111 Office 24/7 coverage
> TheKey.com <https://www.thekey.com/>
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>

-- 
*Kathryn Nester*
*Caregiver Ambassador*
Home Care Assistance
Office: 416-488-8777 <4164888777>
Toronto, ON (EST)
torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
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