Great! Dev - can you coordiante a new password reset with Steve/Fayaz.
Thanks,
On Mon, May 2, 2022 at 1:12 PM Micah Killgore <
itsupport@homecareassistance.com> wrote:
> Hi Alexa,
>
> Thank you for the clarification. Legal has granted approval. Please note
> the email and password below, and let us know when the password has been
> received so we can adjust the account again.
>
> edward@homecareassistance.com
> Welcome123!!
>
> Micah Killgore
> IT Help Desk Specialist
> (984) 240-2362
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>
> On Mon, 2 May at 3:53 PM , Alexa Graziani <agraziani@thekey.com> wrote:
> He was a former franchise owner (whom the Toronto location was purchased
> from). He originally set up the domain and we need access to it.
>
> On Mon, May 2, 2022 at 11:01 AM Micah Killgore <
> itsupport@homecareassistance.com> wrote:
>
>> Hi team,
>>
>> What role did Edward Lee hold? Legal is inquiring.
>>
>> Micah Killgore
>> IT Help Desk Specialist
>> (984) 240-2362
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>> On Mon, 2 May at 1:50 PM , Alexa Graziani <agraziani@thekey.com> wrote:
>> Hi IT Team,
>>
>> Is it possible to gain access to edward@homecareassistance.com to get a
>> password reset email?
>>
>> Thanks,
>>
>> On Mon, May 2, 2022 at 10:36 AM Timothy Thomas <tt@homecareassistance.com>
>> wrote:
>>
>>> Yes can we reactivate his email and try another password reset?
>>>
>>> On Mon, May 2, 2022 at 8:40 AM Alexa Graziani <agraziani@thekey.com>
>>> wrote:
>>>
>>>> Hi Dev Team,
>>>>
>>>> What are our options from a tech perspective here?
>>>>
>>>> Timothy - it's possible IT to get us access to the Edward email to get
>>>> a verification code but I'm not sure.
>>>>
>>>> Sincerely,
>>>>
>>>> On Mon, May 2, 2022 at 5:45 AM Steve Darley <
>>>> sdarley@homecareassistance.com> wrote:
>>>>
>>>>> I have attempted to retrieve information from Enom on this to no avail
>>>>> so far.
>>>>>
>>>>> Edward Lee was the original franchisee of the Toronto location in 2013
>>>>> and created/ registered the domain. We took it over in 2014. He hasn't been
>>>>> involved at all since then.
>>>>>
>>>>> I asked for a password reset - but my suspicion is that enom still
>>>>> has Edward Lee's contact information on file.
>>>>>
>>>>> Will keep you posted.
>>>>>
>>>>> Steve
>>>>>
>>>>>
>>>>> On Fri, Apr 29, 2022 at 7:18 PM Alexa Graziani <agraziani@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Thank you, Hafiz!
>>>>>>
>>>>>> Steve - please coordinate with the dev team on this.
>>>>>>
>>>>>> Sincerely,
>>>>>>
>>>>>> On Fri, Apr 29, 2022 at 4:15 PM Hafiz Bahramzi <hafiz@sabaseo.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Happy Friday Team,
>>>>>>>
>>>>>>> The torontohomecareassistance.ca domain is not in hostgator. It was
>>>>>>> registered by Steve with a company called enom and it’s still registered
>>>>>>> with enom. The login information we have on file are no longer working.
>>>>>>> Steve can do a reset of password.
>>>>>>>
>>>>>>> Here is the whois lookup info:
>>>>>>>
>>>>>>> https://www.godaddy.com/whois/results.aspx?checkAvail=1&domain=torontohomecareassistance.ca
>>>>>>>
>>>>>>> The domain Fayaz mentioned is homecareassistancetoronto.ca which
>>>>>>> was never used. We are happy to transfer that over to you as long as any
>>>>>>> domain registration fees are paid.
>>>>>>>
>>>>>>> Here is the enom login page:
>>>>>>> https://access.enom.com/default.aspx?action=login
>>>>>>>
>>>>>>> Have a great weekend everyone.
>>>>>>>
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> Hafiz Bahramzi
>>>>>>> Saba, Inc.
>>>>>>> 3954 Murphy Canyon Rd | Suite D 201
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>
>>>>>>>
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>
>>>>>>>
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>
>>>>>>> San Diego, CA 92123
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>
>>>>>>>
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>
>>>>>>>
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>
>>>>>>>
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>
>>>>>>> Office
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>:
>>>>>>> 858-277-1717
>>>>>>>
>>>>>>> <https://www.google.com/maps/search/3954+Murphy+Canyon+Rd+%7C+Suite+D+201+%0D%0A+%0D%0A+%0D%0A+San+Diego,+CA+92123+%0D%0A+%0D%0A+%0D%0A+Office?entry=gmail&source=g>
>>>>>>> Mobile: 858-699-2011
>>>>>>> Fax:858-815-6887
>>>>>>> WWW.SABASEO.COM
>>>>>>> Powerful Online Marketing Strategies That Work
>>>>>>>
>>>>>>>
>>>>>>> Disclaimer: This message is intended only for the use of the
>>>>>>> Addressee and may contain information that is PRIVILEGED and/or
>>>>>>> CONFIDENTIAL. This email is intended only for the personal and confidential
>>>>>>> use of the recipient(s) named above. If the reader of this email is not an
>>>>>>> intended recipient, you have received this email in error and any review,
>>>>>>> dissemination, distribution or copying is strictly prohibited. If you have
>>>>>>> received this email in error, please notify the sender immediately by
>>>>>>> return mail and permanently delete the copy you received.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From: *Alexa Graziani <agraziani@thekey.com>
>>>>>>> *Date: *Friday, April 29, 2022 at 4:11 PM
>>>>>>> *To: *Fayaz Rahman <fayaz@sabaseo.com>, "
>>>>>>> edward@homecareassistance.com" <edward@homecareassistance.com>
>>>>>>> *Cc: *Alexa Graziani <agraziani@thekey.com>, Steve Darley <
>>>>>>> sdarley@homecareassistance.com>, Hafiz Bahramzi <hafiz@sabaseo.com>,
>>>>>>> Development Team <dev@thekey.com>, Timothy Thomas <
>>>>>>> tt@homecareassistance.com>, Cheryl Cartwright <
>>>>>>> ccartwright@homecareassistance.com>
>>>>>>> *Subject: *Re: Requested Information from HostGator Support
>>>>>>>
>>>>>>> Hi Edward,
>>>>>>>
>>>>>>> Did you get an EPP code for the Toronto website? Please coordinate
>>>>>>> with Fayaz and our Dev team to get this transferred.
>>>>>>>
>>>>>>> Sincerely,
>>>>>>>
>>>>>>> On Fri, Apr 29, 2022 at 4:09 PM Fayaz Rahman <fayaz@sabaseo.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hi Alexa,
>>>>>>>
>>>>>>> Happy Friday! How are you? I hope all is well.
>>>>>>>
>>>>>>> I generated the EPP code for HCA Toronto and was sent to the contact
>>>>>>> on file which was Edward Lee *edward@homecareassistance.com
>>>>>>> <edward@homecareassistance.com>* and communicated that to James.
>>>>>>>
>>>>>>> James sent an email to Edward to send him the EPP code.
>>>>>>>
>>>>>>> Please let us know if we need to regenerate the EPP code.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Fayaz*
>>>>>>>
>>>>>>> *Fayaz Rahman*
>>>>>>> Project Manager
>>>>>>> *SABA Inc.*
>>>>>>> *Office: (858) 277-1717*
>>>>>>>
>>>>>>> [image: signature_960599189]
>>>>>>> Search Engine Marketing & Consulting
>>>>>>> *www.sabaseo.com <http://www.sabaseo.com/>*
>>>>>>>
>>>>>>>
>>>>>>> *Helping You Grow Your Revenue through Powerful Online Marketing
>>>>>>> Strategies*
>>>>>>>
>>>>>>>
>>>>>>> *From: *Alexa Graziani <agraziani@thekey.com>
>>>>>>> *Date: *Friday, April 29, 2022 at 3:55 PM
>>>>>>> *To: *Steve Darley <sdarley@homecareassistance.com>, Hafiz Bahramzi
>>>>>>> <hafiz@sabaseo.com>, Fayaz <fayaz@sabaseo.com>
>>>>>>> *Cc: *Timothy Thomas <tt@homecareassistance.com>, Cheryl Cartwright
>>>>>>> <ccartwright@homecareassistance.com>, Development Team <
>>>>>>> dev@thekey.com>
>>>>>>> *Subject: *Re: Fw: Requested Information from HostGator Support
>>>>>>>
>>>>>>> Hi Hafiz and Fayaz,
>>>>>>>
>>>>>>> Happy Friday! I hope you have a lovely weekend.
>>>>>>>
>>>>>>> When you're back on Monday, can you please work with our Dev Team to
>>>>>>> transfer the domain for HCA Toronto? It looks like it's currently under
>>>>>>> your account.
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> On Fri, Apr 29, 2022 at 11:58 AM Steve Darley <
>>>>>>> sdarley@homecareassistance.com> wrote:
>>>>>>>
>>>>>>>
>>>>>>> This is the last communication I had with Hafiz re:domains - it's
>>>>>>> from 2018.
>>>>>>>
>>>>>>>
>>>>>>> ---------- Forwarded message ---------
>>>>>>> From: *Hafiz Bahramzi* <hafiz@sabaseo.com>
>>>>>>> Date: Wed, Oct 17, 2018 at 1:41 PM
>>>>>>> Subject: Fw: Requested Information from HostGator Support
>>>>>>> To: Steve Darley <sdarley@homecareassistance.com>
>>>>>>>
>>>>>>> here is the email.
>>>>>>>
>>>>>>> ------------------------------
>>>>>>> *From:* HostGator <55172927@tickets.hostgator.com>
>>>>>>> *Sent:* Wednesday, October 17, 2018 10:39 AM
>>>>>>> *To:* Hafiz Bahramzi
>>>>>>> *Subject:* Requested Information from HostGator Support
>>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> Thank you for contacting HostGator Support. The purpose of this
>>>>>>> communication is to provide you with supplementary information as detailed
>>>>>>> below.
>>>>>>>
>>>>>>> It looks as though your domain, torontohomecareassistance.ca, was
>>>>>>> not automatically renewed this year due to an issue with the domain in our
>>>>>>> billing system. We're terribly sorry for any inconvenience and we are
>>>>>>> working to resolve the issue immediately by renewing the domain and
>>>>>>> removing it's current redemption status.
>>>>>>>
>>>>>>>
>>>>>>> Please do not reply to this message. Replies to this message are
>>>>>>> routed to an unmonitored mailbox. If you have any further questions please
>>>>>>> refer to http://support.hostgator.com/
>>>>>>>
>>>>>>> --
>>>>>>> Jake M.
>>>>>>> HostGator.com LLC
>>>>>>> https://support.hostgator.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Alexa Graziani *
>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>> *Please note my email has changed: *
>>>>>>> agraziani@thekey.com
>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>> *Error! Filename not specified.* <https://homecareassistance.com/>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Alexa Graziani *
>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>> *Please note my email has changed: *
>>>>>>> agraziani@thekey.com
>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Alexa Graziani
>>>> Senior Marketing Manager - Consumer Growth
>>>> * Please note my email has changed: *
>>>> agraziani@thekey.com
>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>> (650) 416-1538 Ext. 181538
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>> --
>>>
>>> Timothy Thomas
>>> Head of Canada Division
>>> Home Care Assistance
>>> Office: 514-907-5065
>>> Fax: 514-221-4265
>>> 4464 Ste Catherine West
>>> Westmount, QC, H3Z1R7
>>> HomeCareAssistanceMontreal.ca
>>> ---
>>> Read Our Testimonials
>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>>>
>>>
>>> Champions of Longevity
>>>
>>
>>
>> --
>> Alexa Graziani
>> Senior Marketing Manager - Consumer Growth
>> * Please note my email has changed: *
>> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
>> (650) 416-1538 Ext. 181538
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>
> --
> Alexa Graziani
> Senior Marketing Manager - Consumer Growth
> * Please note my email has changed: *
> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
> (650) 416-1538 Ext. 181538
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>
> 51911:611100
>
--
Alexa Graziani
Senior Marketing Manager - Consumer Growth
* Please note my email has changed: *
agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
(650) 416-1538 Ext. 181538
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>