Re:

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Eleanor Andrew <elroseandrew@gmail.com>
CC
Ali Malik <ali.malik@thekey.com>, Emily Andrew <emilyandrew70@gmail.com>, Sumira Suthesan <sumira.suthesan@thekey.com>, tt@thekey.com
Date
2023-03-10 19:51:06
Folder
INBOX
Hi Eleanor,

I was able to see the attachments after I sent my last email. I will put
together a proper statement for you. I apologize you didn’t receive what
you needed.

Cheryl

On Fri, Mar 10, 2023 at 4:39 PM Eleanor Andrew <elroseandrew@gmail.com>
wrote:

> Dear Cheryl,
>
> I am forwarding you what Sumira sent me, below, as well as a screen shot
> from my mom’s bank account, indicating payments made to your company.
>
> 1) I am simply requesting a document that says the total amount paid to
> your company in 2022 in one line for my accountant, not a bunch of invoices
> marked paid.
>
> 2) My mom’s bank statements indicate different payments not accounted for
> in the documents Sumira sent me. I have serious concerns about your
> company’s record keeping abilities.
>
> We had a very lousy experience with your company. Please AT LEAST send us
> a professional receipt for tax purposes.
>
> Eleanor
>
>
> On Mar 10, 2023, at 3:40 PM, Sumira Suthesan <sumira.suthesan@thekey.com>
> wrote:
>
> Hi Eleanor,
>
> Please see attached invoices and statement.
>
> Thanks,
> Sumira Suthesan
> Accounts Receivable Specialist- TheKey (Homecare Assistance)
> <Donia Andrew 2022 Invoices.pdf><Donia Andrew 2022 Account Statement.pdf>
>
> --
*Cheryl Cartwright*
*Regional, Client Success, Canada *
Home Care Assistance
Office: 416-488-8777 <4164888777>
Toronto, ON (EST)
torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
---
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