Here you go
---------- Forwarded message ---------
From: Diane Mockenhaupt <dmockenhaupt@thekey.com>
Date: Thu, Jul 10, 2025 at 11:31 AM
Subject: Chicago and Michigan - Merit Increase
To: Timothy Thomas <tt@thekey.com>
Hi Tim,
These are my recommendations.The percentage increases I am requesting equal
an average of 4.1% across the team.
Lluvia Pinela Quinones - not qualified her last merit increase was 2/24/2025
Michelle Lemus - last increase 9/16/2024 - Would like to give a* 5%
increase. *
1. Staffed all clients while we were hiring new CGMs
2. Has taken on role as Lead Staffing Manager, assisting with coaching
and supporting Karen and Rasheedah
3. Does second interviews with caregiver applicants
4. Has good management skills when speaking with caregivers.
5. Visits clients and caregivers, when time allows
6. Dedicated and loyal to office, clients and caregivers
Rasheedah Moore - hired 11/4/2025 - Would like to give *2% increase*
1. Becoming independent in staffing her clients
2. Works well with CSMs
3. Works well with Lydia
4. Has started doing second interviews with caregiver applicants
Karen Ortega - hired 11/4/2025 - Would like to give a* 2% increase*
1. Becoming independent in staffing her clients
2. Works well with CSMs
3. Works well with Lydia
4. Has started doing second interviews with caregiver applicants
Lydia Jackson - last increase 7/29/2024 - Would like to give a *5% increase*
Lydia is lowest paid in office and has tenure over Karen and Rasheedah.
But, her request to not be On-Call is the reason her rate is lower.
1. Does all orientations and training of caregivers
2. Manages documentation of caregivers.
3. Does Annual Reviews
4. Open to more responsibility so will be given all compliance tasks
Malin Maleegrai - last increase 7/289/2024 - Would like to give a *5%
increase*
1. Manages highest client load
2. Has good close rate and retention of her clients
3. Has good relationship with HCL and works closely to maintain referral
source relationships
Jinniefer Castillo - has not had an increase - hired2/5/2024 - Would like
to give a *5 % increase*
1. Very hard working - always willing to step up
2. Has good documentation and follow-through with SLA
3. Has a good close rate
Venus Hurd Johnson - has not had an increase - hired 7/8/2025 - Would like
to give a *5% increase*
1. Showing great potential as a closer.
2. Positive cando attitude that is followed up by action
3. Is still providing support to HCL by doing Time Slips at The Clare
once a month
4. Attends Referral Source Meetings with Scott and I to show the value
of the team
All the Best,
Diane
--
Diane Mockenhaupt
General Manager, Chicago Office and Michigan Office
dmockenhaupt@thekey.com
Mobile: (224) 808-0607
Office: (847) 853-7777
TheKey.com <https://thekey.com/>
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