Thank you so much, Katy!
Laura Horval
513-891-2273
Tax ID: 824217215
Business NPI: 1730832064
Here is the breakdown of my order from Nov 26th. Thank you!
- *TheKey Oval Carabiner Retractable Badge Reel ($5.20) (10) Copy*
- *TheKey Insulated Bottle 22oz ($21.70) (20) Copy*
- *Senior Living Communities B2C Trifold (200) Copy*
- *Veterans Affairs (VA) Trifold (200) Copy*
On Wed, Dec 10, 2025 at 11:40 AM Katy Kessler <katy.kessler@thekey.com>
wrote:
> Absolutely. Laura, can you get me this info and I'll get the brochure
> trifold personalized for you and you can take it to print locally.
> Let me know if you need other pieces of collateral too and we can knock
> this all out at the same time.
> Katy
>
> HCL Name
>
> HCL Phone number
>
> Tax ID: XXXXXXXXX
>
> Business NPI: XXXXXXXXX
>
> On Wed, Dec 10, 2025 at 10:25 AM Emma Zumsen <emma.zumsen@thekey.com>
> wrote:
>
>> Hi there,
>>
>> I am ccing Lyndsey and Jackie here since they have been working through
>> this fix with the Coupa team. It looks like we have a fix in place as of
>> late yesterday.
>>
>> @Katy Kessler <katy.kessler@thekey.com> can you help possibly with
>> getting Will the VA brochures?
>>
>> Thanks,
>> Emma
>>
>>
>> On Wed, Dec 10, 2025 at 10:09 AM Will Reid <wreid@thekey.com> wrote:
>>
>>> Thanks Tim.
>>>
>>> The most urgent need are the VA brochures. We paid for expedited
>>> delivery and we have now missed that window. We still want them asap.
>>>
>>> After you get the brochures resolved, I also need to know why these
>>> orders have been canceled dating back to September. This is third time
>>> Laura's order has been cancelled. The only status Laura can see is they
>>> were approved. This process is not working and we need to know how to fix
>>> it asap.
>>>
>>> Thanks,
>>>
>>>
>>> *Will Reid*
>>>
>>> Partner | TheKey
>>>
>>> Mobile: 513.707.2304
>>>
>>> <http://www.thekey.com>
>>>
>>>
>>>
>>> On Wed, Dec 10, 2025 at 10:59 AM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> @Emma Zumsen <emma.zumsen@thekey.com> @Anotte Francois
>>>> <anotte.francois@thekey.com> Could you please assist Laura with her
>>>> request below? It is urgent.
>>>>
>>>> Thank you
>>>> Tim
>>>>
>>>>>
>>>>>>>
>>>>>>> On Tue, Dec 9, 2025 at 8:16 AM Laura Horval <lhorval@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Good Morning,
>>>>>>>>
>>>>>>>> My mimeograph order, placed some time ago, was just canceled. This
>>>>>>>> is the second or third time that this has happened. Is there anything I
>>>>>>>> need to do to prevent this? I need the marketing collateral that I ordered
>>>>>>>> asap. Thank you.
>>>>>>>>
>>>>>>>> Laura Horval MSW LSW
>>>>>>>>
>>>>>>>>
>>>>>>>> General Manager | TheKey
>>>>>>>>
>>>>>>>> Office: 513-891-2273
>>>>>>>>
>>>>>>>> Mobile: 513-535-0558
>>>>>>>>
>>>>>>>>
>>>>>>>> *Aging Life Care Professional™; CDP®*
>>>>>>>> *PAC® Consultant; **PAC® Coach*
>>>>>>>> * Please note my email has changed: *
>>>>>>>> lhorval@thekey.com
>>>>>>>> <https://brand.thekey.com/esg/lhorval@thekey.com>
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> *Please review us on Facebook or Google!*
>>>>>>>> h <https://www.facebook.com/TheKeyCincinnati>ttps://www.facebook
>>>>>>>> .com/TheKeyCincinnati
>>>>>>>> Click here
>>>>>>>> <https://www.google.com/search?hl=en-US&gl=us&q=TheKey+-+Formerly+Home+Care+Assistance,+7712+Montgomery+Rd,+Cincinnati,+OH+45236&ludocid=14928820858993837079&lsig=AB86z5Vop6FtX1qJtE4piAMefKIX#lrd=0x884053254cdeea23:0xcf2dd37997c50417,3> for
>>>>>>>> Google Review
>>>>>>>>
>>>>>>>>
>>>>>>>> <http://www.thekey.com>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>
> --
>
> Katy Kessler
>
> Marketing Coordinator
>
> katy.kessler@thekey.com | 952-239-5430 | TheKey.com
> <https://www.thekey.com/>
>
>
>