Okay sounds good
On Thu, Aug 3, 2023 at 10:02 AM Ali Malik <ali.malik@thekey.com> wrote:
> Hey Sumira,
>
> Let's not frustrate the client as of yet. If they want to pay by
> creditcard, we should find a solution.
>
> Let me figure this out, in the meantime leave it as it is. We will discuss
> more in our meeting.
>
> thank you,
>
> On Thu, Aug 3, 2023 at 12:30 PM Sumira Suthesan <
> sumira.suthesan@thekey.com> wrote:
>
>> Hi Dennis,
>>
>> Is the customer willing to change their payment method to EFT?
>>
>> Thanks,
>> Sumira
>>
>> On Thu, Aug 3, 2023 at 8:57 AM Ali Malik <ali.malik@thekey.com> wrote:
>>
>>> Hey Sumira,
>>>
>>> We might have access to converge but Lindsey will need to give us this.
>>>
>>> But I would say we stick to EFT. If client is adamant on creditcard,
>>> then we need to look in Lindsey to get the credentials for converge
>>>
>>>
>>> On Thu, Aug 3, 2023 at 11:55 AM Sumira Suthesan <
>>> sumira.suthesan@thekey.com> wrote:
>>>
>>>> Hi Dennis,
>>>>
>>>> I cannot process payments using credit card for Winnipeg.
>>>> The system we use, CAFT, uses EFT information.
>>>>
>>>> Are they able to provide EFT information or e-transfer?
>>>>
>>>> Thanks,
>>>> Sumira
>>>>
>>>>
>>>> On Thu, Aug 3, 2023 at 8:50 AM Dennis Fancy <dfancy@thekey.com> wrote:
>>>>
>>>>> The credit card is on file because that is how they wish to pay.
>>>>> Please proceed accordingly.
>>>>>
>>>>> On Thu, Aug 3, 2023 at 10:49 AM Brian Boxall <bboxall@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> I do not have any additional information.
>>>>>>
>>>>>> I can work to obtain it.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, Aug 3, 2023 at 10:42 AM Sumira Suthesan <
>>>>>> sumira.suthesan@thekey.com> wrote:
>>>>>>
>>>>>>> Hi Dennis,
>>>>>>>
>>>>>>> I see the credit card file from July 4 on James Brewster's account,
>>>>>>> do you have the EFT information?
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Sumira
>>>>>>>
>>>>>>> On Thu, Aug 3, 2023 at 8:38 AM Brian Boxall <bboxall@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Sumira,
>>>>>>>>
>>>>>>>> This started while I was on vacation so Dennis took the call and
>>>>>>>> collected Payment information.
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>>
>>>>>>>> On Thu, Aug 3, 2023 at 8:25 AM Sumira Suthesan <
>>>>>>>> sumira.suthesan@thekey.com> wrote:
>>>>>>>>
>>>>>>>>> Hi Brian,
>>>>>>>>>
>>>>>>>>> Any update?
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> Sumira
>>>>>>>>>
>>>>>>>>> On Tue, Jul 18, 2023 at 11:40 AM Sumira Suthesan <
>>>>>>>>> sumira.suthesan@thekey.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Brian,
>>>>>>>>>>
>>>>>>>>>> Do you have the PAD information for James Brewster?
>>>>>>>>>> I only see credit card information on file.
>>>>>>>>>>
>>>>>>>>>> Thanks,
>>>>>>>>>> Sumira
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Brian Boxall
>>>>>>>>
>>>>>>>> Client Success Manager
>>>>>>>>
>>>>>>>> Direct 431 887 1785
>>>>>>>>
>>>>>>>> Office 204 489 6000
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>>>
>>>>>>>> [image: TheKey]
>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Brian Boxall
>>>>>>
>>>>>> Client Success Manager
>>>>>>
>>>>>> Direct 431 887 1785
>>>>>>
>>>>>> Office 204 489 6000
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>
>>>>>> [image: TheKey]
>>>>>>
>>>>>> --
>>>>> Dennis Fancy, BSP
>>>>> Care Solutions Manager
>>>>>
>>>>> TheKey.ca <https://thekey.ca/>
>>>>>
>>>>> [image: TheKey]
>>>>>
>>>>
>>>
>>> --
>>> *Ali Malik*
>>> Manager - Financial Operations
>>>
>>>
>
> --
> *Ali Malik*
> Manager - Financial Operations
>
>