--000000000000effc40060207be88 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Sumira, Let's not frustrate the client as of yet. If they want to pay by creditcard, we should find a solution. Let me figure this out, in the meantime leave it as it is. We will discuss more in our meeting. thank you, On Thu, Aug 3, 2023 at 12:30=E2=80=AFPM Sumira Suthesan wrote: > Hi Dennis, > > Is the customer willing to change their payment method to EFT? > > Thanks, > Sumira > > On Thu, Aug 3, 2023 at 8:57=E2=80=AFAM Ali Malik w= rote: > >> Hey Sumira, >> >> We might have access to converge but Lindsey will need to give us this. >> >> But I would say we stick to EFT. If client is adamant on creditcard, >> then we need to look in Lindsey to get the credentials for converge >> >> >> On Thu, Aug 3, 2023 at 11:55=E2=80=AFAM Sumira Suthesan > sumira.suthesan@thekey.com> wrote: >> >>> Hi Dennis, >>> >>> I cannot process payments using credit card for Winnipeg. >>> The system we use, CAFT, uses EFT information. >>> >>> Are they able to provide EFT information or e-transfer? >>> >>> Thanks, >>> Sumira >>> >>> >>> On Thu, Aug 3, 2023 at 8:50=E2=80=AFAM Dennis Fancy = wrote: >>> >>>> The credit card is on file because that is how they wish to pay. Pleas= e >>>> proceed accordingly. >>>> >>>> On Thu, Aug 3, 2023 at 10:49 AM Brian Boxall >>>> wrote: >>>> >>>>> I do not have any additional information. >>>>> >>>>> I can work to obtain it. >>>>> >>>>> >>>>> >>>>> >>>>> On Thu, Aug 3, 2023 at 10:42=E2=80=AFAM Sumira Suthesan >>>> sumira.suthesan@thekey.com> wrote: >>>>> >>>>>> Hi Dennis, >>>>>> >>>>>> I see the credit card file from July 4 on James Brewster's account, >>>>>> do you have the EFT information? >>>>>> >>>>>> Thanks, >>>>>> Sumira >>>>>> >>>>>> On Thu, Aug 3, 2023 at 8:38=E2=80=AFAM Brian Boxall >>>>>> wrote: >>>>>> >>>>>>> Hi Sumira, >>>>>>> >>>>>>> This started while I was on vacation so Dennis took the call and >>>>>>> collected Payment information. >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> On Thu, Aug 3, 2023 at 8:25=E2=80=AFAM Sumira Suthesan >>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>> >>>>>>>> Hi Brian, >>>>>>>> >>>>>>>> Any update? >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Sumira >>>>>>>> >>>>>>>> On Tue, Jul 18, 2023 at 11:40=E2=80=AFAM Sumira Suthesan >>>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>>> >>>>>>>>> Hi Brian, >>>>>>>>> >>>>>>>>> Do you have the PAD information for James Brewster? >>>>>>>>> I only see credit card information on file. >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Sumira >>>>>>>>> >>>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Brian Boxall >>>>>>> >>>>>>> Client Success Manager >>>>>>> >>>>>>> Direct 431 887 1785 >>>>>>> >>>>>>> Office 204 489 6000 >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> TheKey.ca >>>>>>> >>>>>>> [image: TheKey] >>>>>>> >>>>>>> >>>>> >>>>> -- >>>>> Brian Boxall >>>>> >>>>> Client Success Manager >>>>> >>>>> Direct 431 887 1785 >>>>> >>>>> Office 204 489 6000 >>>>> >>>>> >>>>> >>>>> >>>>