Hey James,
I can help with removing access to the Toronto team of the Oakville &
Waterloo data. I would need a list of the Toronto admins.
For the Oakville & Waterloo team are they locked out of the Toronto CC URL?
If so, I would also need to know those admins to resend the links to gain
access again.
I am going to pass the ball to Nicole and Amanda regarding the pricing.
On Fri, Apr 1, 2022 at 8:43 AM James Patchett <jpatchett@thekey.com> wrote:
> Amanda, Nicole and Roxana,
>
> The Toronto location is seeing the Oakville & Waterloo data start to show
> up in their clearcare system. In addition the back end pricing seems to be
> changing as well. In addition, the O&W teams are now logged out of
> ClearCare and cannot access their information.
>
> As we discussed there are to be separate locations created in the Toronto
> Clearcare system for the additions and the Toronto team should not be
> seeing any of that data.
>
> Please Help!
>
> --
> James Patchett
> Director Business Support Group
> * Please note my email has changed: *
> jpatchett@thekey.com <https://brand.thekey.com/esg/jpatchett@thekey.com>
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>