--000000000000f3563505db99c408 Content-Type: text/plain; charset="UTF-8" Roxana, Thank you for the help with the toronto team being removed from visibility. The Oakville and Waterloo teams are locked out of their own ClearCare URLs. I am not sure if its being moved to the corporate platform or what but there has been no communication on when that would happen to me or the team. Amanda is out today unfortunately. Thank you, James On Fri, Apr 1, 2022 at 11:49 AM Roxana Cruz wrote: > Hey James, > > I can help with removing access to the Toronto team of the Oakville & > Waterloo data. I would need a list of the Toronto admins. > > For the Oakville & Waterloo team are they locked out of the Toronto CC > URL? If so, I would also need to know those admins to resend the links to > gain access again. > > I am going to pass the ball to Nicole and Amanda regarding the pricing. > > > > On Fri, Apr 1, 2022 at 8:43 AM James Patchett > wrote: > >> Amanda, Nicole and Roxana, >> >> The Toronto location is seeing the Oakville & Waterloo data start to show >> up in their clearcare system. In addition the back end pricing seems to be >> changing as well. In addition, the O&W teams are now logged out of >> ClearCare and cannot access their information. >> >> As we discussed there are to be separate locations created in the Toronto >> Clearcare system for the additions and the Toronto team should not be >> seeing any of that data. >> >> Please Help! >> >> -- >> James Patchett >> Director Business Support Group >> * Please note my email has changed: * >> jpatchett@thekey.com >> TheKey.com >> [image: TheKey] >> > --000000000000f3563505db99c408 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Roxana, Thank you for the help with the= toronto=C2=A0team being removed from visibility.=C2=A0 The Oakville and Waterloo teams are locked out of their own ClearCare= URLs. I am not sure if its being moved to the=C2=A0corporate platform or w= hat but there has been no communication on when that would happen to me or = the team.=C2=A0 =C2=A0Amanda is out today unfortunately.=C2=A0 Thank you, James On Fri, Apr 1, = 2022 at 11:49 AM Roxana Cruz < rcruz@= thekey.com > wrote: Hey=C2=A0James,=C2=A0 I can = help with removing access to the Toronto team of the Oakville & Waterloo data. I would need a list of the Toronto admins.=C2= =A0=C2=A0 For the Oakville & Waterloo team are= they locked out of the Toronto CC URL? If so, I would also need to know th= ose admins to resend the links to gain access again.=C2=A0 I am going to pass the ball to Nicole and Amanda regarding the pri= cing. On Fri, Apr 1, 2022 at 8:43 AM= James Patchett < jpatchett@thekey.com > wrote: Amanda, Nicole and Roxana, = The Toronto location is seeing the Oakville & Waterloo data = start to show up in their clearcare system. In addition the back end pricin= g seems to be changing as well. In addition, the O&W teams are now logg= ed out of ClearCare and cannot