HI
I will go in tomorrow to work on it.
Can you also send me the Montreal detail for November in the JP Morgan bank so that I can make sure we agree?
Thanks
Randi
From: lisa.barker@thekey.com <lisa.barker@thekey.com>
Sent: Thursday, December 7, 2023 3:06 PM
To: 'Tim Thomas' <tthomas@thekey.com>
Cc: Randi Schapira CPA CA <Randi@schapiraca.ca>; 'Lauren Ada' <lauren.ada@thekey.com>; 'Timothy Thomas' <tt@thekey.com>; 'Vashon Palloo' <vashon.palloo@thekey.com>; 'Brian Fialko' <brian.fialko@thekey.com>; 'Daniel Barakat' <daniel.barakat@thekey.com>
Subject: RE: Missing November Deposits
Thank so much!
Randi,
Are you able to go in and fix the few transactions we were able to handle or if you can send me directions, I would be glad to have this taken care of?
I apologize for the inconvenience.
Thanks,
Lisa Barker
Manager, Accounts Receivable
lisa.barker@thekey.com<mailto:lisa.barker@thekey.com>
[TheKey]<https://homecareassistance.com/>
From: Tim Thomas <tthomas@thekey.com<mailto:tthomas@thekey.com>>
Sent: Thursday, December 7, 2023 1:51 PM
To: lisa.barker@thekey.com<mailto:lisa.barker@thekey.com>
Cc: Tim Thomas <tthomas@thekey.com<mailto:tthomas@thekey.com>>; Randi Schapira <randi@schapiraca.ca<mailto:randi@schapiraca.ca>>; Lauren Ada <lauren.ada@thekey.com<mailto:lauren.ada@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Vashon Palloo <vashon.palloo@thekey.com<mailto:vashon.palloo@thekey.com>>; Brian Fialko <brian.fialko@thekey.com<mailto:brian.fialko@thekey.com>>; Daniel Barakat <daniel.barakat@thekey.com<mailto:daniel.barakat@thekey.com>>
Subject: Re: Missing November Deposits
Hi Lisa,
For the deposits, and specifically, e-transfers, I simply go into the bank account and view the history of E transfers. Each transaction shows the name of the sender. In a few cases, the name is different from the client name, since it may be the child of the client sending the money. When this happens, I just check clear care for the contact information etc.
Regarding those other transactions you’re asking about, I believe Randi could help you since I am going out of town for a couple of days and I’ve left the office.
Tim Thomas Sr.
514 726 7647
On Dec 7, 2023, at 2:35 PM, lisa.barker@thekey.com<mailto:lisa.barker@thekey.com> wrote:
Hi Tim,
How were you able to determine where to apply the amounts without the emails?
We have figured out these transactions but need your help, if possible, on a few.
11/7/2023 (5,500.26) This is 2 refunds done for Penny Casey $4312.74 & 1187.52. I can see this overpayment on the account, but we were unable to figure out how to key a refund in Quickbooks.
11/8/2023 6,426.54 Henry Padulo $2000.00 & Jamie Shore(Grover) Client is Farla Grover-$4426.54 both were already in Quickbooks dated 11/9/2023.
11/16/2023 $4,449.54 Hamnett Hill we keyed this today.
11/16/2023 $1,609.65 we believe is Danny Tran and we keyed this today.
11/29/2023 $349.52 Is Anne Kiis whose payment was declined after the fact. We tried to delete this but was unable to figure out how to do this.
If you can make these changes in Quickbooks or send us directions on how to do this that would be great.
I appreciate all your help.
Thanks,
Lisa Barker
Manager, Accounts Receivable
lisa.barker@thekey.com<mailto:lisa.barker@thekey.com>
[TheKey]<https://homecareassistance.com/>
From: Tim Thomas <tthomas@thekey.com<mailto:tthomas@thekey.com>>
Sent: Thursday, December 7, 2023 11:50 AM
To: Lisa Barker <lisa.barker@thekey.com<mailto:lisa.barker@thekey.com>>
Cc: Randi Schapira <Randi@schapiraca.ca<mailto:Randi@schapiraca.ca>>; Lauren Ada <lauren.ada@thekey.com<mailto:lauren.ada@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Vashon Palloo <vashon.palloo@thekey.com<mailto:vashon.palloo@thekey.com>>; Brian Fialko <brian.fialko@thekey.com<mailto:brian.fialko@thekey.com>>; Daniel Barakat <daniel.barakat@thekey.com<mailto:daniel.barakat@thekey.com>>
Subject: Re: Missing November Deposits
I think I may have neglected the attachment.
<Sales_2023-12-07_12-57-14.xlsx>