--000000000000078f2105da56d4f1 Content-Type: text/plain; charset="UTF-8" Hi Audra, Thanks, I'll take a look. Best, Taneshia [image: logo] *Taneshia Persaud*, RPN, GCP General Manager - Toronto (416) 855-2333 ext. 281 Mavencare This message may contain confidential health information that is privileged and legally protected from disclosure by the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). This information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that reading, disseminating, disclosing, distributing, copying, acting upon or otherwise using the information contained in this email is strictly prohibited. If you have received this information in error, please notify the sender immediately by replying to this email and delete or destroy the related message. On Wed, Mar 16, 2022 at 6:06 AM Audra Williams wrote: > Hi Taneshia! > > This was the NY agreement. I thought that I had attached the Toronto > agreement, but I did not! > > Please review and let me know your thoughts. > > Best, > > On Mon, Mar 14, 2022 at 10:17 AM Taneshia Persaud taneshia.persaud@mavencare.com> wrote: > >> Good afternoon Audra, >> >> >> 1. In TO, there is no flat rate. We also do not do transportation >> services anymore. We don't usually charge for transportation *unless* it >> is prearranged prior to the SOC; and same for mileage. At the time of >> presenting the caregiver to the care lead, we would let them know, *"CG >> can cover 'X,' but they need assistance with the transportation costs..." *When >> we charge, it's usually based on distance as well. >> 2. For TO, we charge the client for the last full shift if they >> cancel care less than the 24-48 hours notice. >> >> >> Hope this helps! >> >> Many thanks, >> >> [image: logo] >> >> *Taneshia Persaud*, RPN, GCP General Manager - Toronto >> >> (416) 855-2333 ext. 281 >> >> Mavencare >> >> >> This message may contain confidential health information that is >> privileged and legally protected from disclosure by the Health Insurance >> Portability and Accountability Act of 1996 ("HIPAA"). This information is >> intended only for the use of the individual or entity named above. If you >> are not the intended recipient, you are hereby notified that reading, >> disseminating, disclosing, distributing, copying, acting upon or otherwise >> using the information contained in this email is strictly prohibited. If >> you have received this information in error, please notify the sender >> immediately by replying to this email and delete or destroy the related >> message. >> >> >> On Mon, Mar 14, 2022 at 12:44 PM Audra Williams >> wrote: >> >>> Hi Pablo and Taneshia! >>> >>> The current Mavencare Client Agreements have some differences from >>> TheKey Client Agreements. Those are listed below. Can you help me >>> understand those a little more by answering the highlighted questions? >>> >>> 1. Section 5 Transportation Charges - Mavencare has a flat daily >>> rate for CG reimbursement costs as well as a $.30/mile public transit >>> reimbursement rate. What is the flat rate? >>> 2. Section 13 cancellation of shifts - Mavencare has 48 hours notice >>> compared to our 24 hour notice for cancellation. Do you charge for >>> 48 hours if they cancel care that doesn't meet the 48 hour notice? >>> >>> I am hoping to have the new client agreements uploaded into Docusign no >>> later than EOD, but if we have a client that needs to sign onto service , >>> please use the current Client Agreement so that we are continuing with >>> operations as usual. >>> >>> Best, >>> >>> -- >>> Audra Williams >>> Director of Business Support >>> *Please note my email has changed:* >>> audraw@TheKey.com >>> >>> (425) 757-7027 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Audra Williams > Director of Business Support > *Please note my email has changed:* > audraw@TheKey.com > (425) 757-7027 > TheKey.com > [image: TheKey] > --000000000000078f2105da56d4f1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, Thanks, I'll take a=C2=A0look. Best, Taneshia = Taneshia Persaud , RPN, GCP General Manager - Toronto (416) 855-2333 ext. 281 Mavencare This message may contain confidential health information that is privileg= ed and legally protected from disclosure by the Health Insurance Portabilit= y and Accountability Act of 1996 ("HIPAA"). This information is i= ntended only for the use of the individual or entity named above. If you ar= e not the intended recipient, you are hereby notified that reading, dissemi= nating, disclosing, distributing, copying, acting upon or otherwise using t= he information contained in this email is strictly prohibited. If you have = received this information in error, please notify the sender immediately by= replying to this email and delete or destroy the related message. On Wed, Mar 16, 2022 at 6:06 AM= Audra Williams < audraw@thekey.com > w