Re: Anthonia Uwajeh Overtime pay

From
Nina Kani <nkani@thekey.com>
To
Kathryn Nester <knester@thekey.com>
CC
Irin Eva <irin.eva@thekey.com>, Timothy Thomas <tt@thekey.com>, Dennis Fancy <dfancy@thekey.com>, Nancy Allen <nancy.allen@thekey.com>, Germaine Daniels <germaine.daniels@thekey.com>
Date
Tue, 7 Oct 2025 16:41:59 -0700
Folder
INBOX
--00000000000076261d06409a1f00 Content-Type: multipart/alternative; boundary="00000000000076261c06409a1fff" --00000000000076261c06409a1fff Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Communication can come from HR. Is the caregiver still employed? If so, it should be paid via ordinary payroll. If she is no longer with us, it should be mailed with a letter explanation. On Tue, Oct 7, 2025 at 1:58=E2=80=AFPM Kathryn Nester <knester@thekey.com> = wrote: > @Nina Kani <nkani@thekey.com> Is there a preference from a legal > standpoint on method of payment or confirming with the caregiver for > preference? I feel like the caregiver needs some kind of communication ju= st > on what's even being issued to her so that she is expecting it. Would you > prefer that come from legal or HR at this point given the claims she has > put in? > > Thanks, > Kathryn > > On Tue, Oct 7, 2025 at 3:15=E2=80=AFPM Kathryn Nester <knester@thekey.com= > wrote: > >> Does it make sense to ask the caregiver how she would prefer to receive >> it since it affects what is available to her in ceridian? >> >> Thanks, >> Kathryn >> >> On Tue, Oct 7, 2025 at 3:07=E2=80=AFPM Irin Eva <irin.eva@thekey.com> wr= ote: >> >>> Hi Kathryn, >>> >>> Could you please confirm your preferred method for processing the >>> payment? >>> >>> Thanks, >>> Irin >>> >>> On Tue, Oct 7, 2025 at 2:37=E2=80=AFPM Germaine Daniels < >>> germaine.daniels@thekey.com> wrote: >>> >>>> Hi Irin, >>>> >>>> Based on our discussions and findings, RBC will accept wire transfers >>>> from JPM. Therefore, we can process the payment via wire transfer tomo= rrow >>>> morning. >>>> >>>> Thanks, >>>> >>>> *Germaine Daniels* >>>> >>>> Director Payroll | TheKey >>>> >>>> Email: germaine.daniels@thekey.com >>>> >>>> Mobile: 562.784.1800 >>>> >>>> <http://www.thekey.com> >>>> >>>> >>>> >>>> On Tue, Oct 7, 2025 at 11:08=E2=80=AFAM Irin Eva <irin.eva@thekey.com>= wrote: >>>> >>>>> Hi Germaine, >>>>> >>>>> Our records indicate that Anthonia's bank is Royal Bank. >>>>> >>>>> Could you please advise if there is a way to confirm this directly >>>>> with the employee? >>>>> >>>>> @Kathryn Nester <knester@thekey.com> >>>>> >>>>> If we proceed with a wire transfer, she will receive a pay statement >>>>> from us, but it will not be accessible under her profile in Ceridian. >>>>> >>>>> Thanks, >>>>> Irin >>>>> >>>>> On Tue, Oct 7, 2025 at 1:58=E2=80=AFPM Germaine Daniels < >>>>> germaine.daniels@thekey.com> wrote: >>>>> >>>>>> Irin, >>>>>> >>>>>> Please ensure the employee's bank account can accept a wire >>>>>> transfer prior to committing to process via wire. >>>>>> >>>>>> Thanks , >>>>>> >>>>>> *Germaine Daniels* >>>>>> >>>>>> Director Payroll | TheKey >>>>>> >>>>>> Email: germaine.daniels@thekey.com >>>>>> >>>>>> Mobile: 562.784.1800 >>>>>> >>>>>> <http://www.thekey.com> >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Oct 7, 2025 at 10:51=E2=80=AFAM Kathryn Nester <knester@thek= ey.com> >>>>>> wrote: >>>>>> >>>>>>> Hi Irin, >>>>>>> >>>>>>> Would she still get a proper paystub with the wire transfer? >>>>>>> >>>>>>> Thanks, >>>>>>> Kathryn >>>>>>> >>>>>>> On Tue, Oct 7, 2025 at 1:42=E2=80=AFPM Irin Eva <irin.eva@thekey.co= m> wrote: >>>>>>> >>>>>>>> Hi Kathryn, >>>>>>>> >>>>>>>> How would you like us to process this payment? We can issue it >>>>>>>> through payroll, which would be processed next week, or send it vi= a wire >>>>>>>> transfer, which could be completed by tomorrow. >>>>>>>> >>>>>>>> Please let me know your preference. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Irin >>>>>>>> >>>>>>>> On Tue, Oct 7, 2025 at 1:10=E2=80=AFPM Kathryn Nester <knester@the= key.com> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hi Irin, >>>>>>>>> >>>>>>>>> Thank you for calculating this. When will it be paid out to >>>>>>>>> Anthonia? Will we also be updating her ROE accordingly? >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Kathryn >>>>>>>>> >>>>>>>>> On Mon, Oct 6, 2025 at 3:23=E2=80=AFPM Timothy Thomas <tt@thekey.= com> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Yes agreed. It should be fairly straight forward to configure. >>>>>>>>>> I=E2=80=99ll start a new thread with clearcare support to get th= is resolved. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Mon, Oct 6, 2025 at 7:50=E2=80=AFPM Germaine Daniels < >>>>>>>>>> germaine.daniels@thekey.com> wrote: >>>>>>>>>> >>>>>>>>>>> Hi Dennis, >>>>>>>>>>> >>>>>>>>>>> Thanks for meeting with me and Irin to discuss the overtime >>>>>>>>>>> issue. Irin, is currently working with Nancy to calculate Antho= nia's >>>>>>>>>>> outstanding overtime pay. The goal is to have this resolved by = the end of >>>>>>>>>>> today, which includes a payment being sent today or tomorrow mo= rning. @Timothy >>>>>>>>>>> Thomas <tt@thekey.com> ClearCare does not currently calculate >>>>>>>>>>> daily overtime for Manitoba caregivers; this is managed manuall= y by the >>>>>>>>>>> scheduler and/or Dennis. >>>>>>>>>>> >>>>>>>>>>> It would be beneficial if ClearCare could handle daily overtime >>>>>>>>>

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