Re: *You've Been Selected*: New Sales Enablement Support Starting January 2026

From
Lucy Giannattasio <lucy.giannattasio@thekey.com>
To
Jackie Summers <jsummers@thekey.com>
CC
Sales Leadership Team <salesleadership@thekey.com>, Marketing Department <MarketingDept@thekey.com>, Celeste Lee <celeste.lee@thekey.com>, Sharon Speirs <sspeirs@thekey.com>, Timothy Thomas <tt@thekey.com>, Laura Meister <laura.meister@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Lilian Ciesco <lilian.ciesco@thekey.com>, Nicole Sobczak <nicole.sobczak@thekey.com>, Dave Knier <dknier@thekey.com>, Robyn Penick <robyn.penick@thekey.com>, BethAnn Rosario <bethann.rosario@thekey.com>, Jessica Pascasio <jpascasio@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, Dana Simms <dana.simms@thekey.com>, Rick Topete <rick.topete@thekey.com>, Tarryn Reddy <tarryn.reddy@thekey.com>, Claudia Hernandez <chernandez@thekey.com>, Nick Landaker <nlandaker@thekey.com>, Darryl Williams <dwilliams@thekey.com>, Brandy Scott <bdewease@thekey.com>, Judie Ritter <judie.ritter@thekey.com>, Patti Raco-Treamer <patti.raco@thekey.com>, Dawn Christensen <dawn.christensen@thekey.com>, Tiffany Phillips <tiffany.phillips@thekey.com>, Jade Walters-Nash <jwnash@thekey.com>, John Conaway <jconaway@thekey.com>, Destiny DeHamer <destiny.dehamer@thekey.com>, Mike Werner <michael.werner@thekey.com>, Jay Heenan <jay.heenan@thekey.com>, Anna Hetterick <anna.hetterick@thekey.com>, Kaitlyn LeRoux <kaitlyn.leroux@thekey.com>, Rachel Anderson-Capone <rachel.andersoncapone@thekey.com>, Jessica Thomas <jessica.thomas@thekey.com>, Jennifer Geist <jennifer.geist@thekey.com>, Audra Williams <audraw@thekey.com>, Tiffany Silton <tsilton@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>, Megan Harris <megan.harris@thekey.com>, "Bridgett Scherer (Bee)" <bscherer@thekey.com>, Ian Belcher <ian.belcher@thekey.com>
Date
Wed, 7 Jan 2026 11:12:52 -0500
Folder
INBOX
Thank You Jackie.

Happy New Year🎆

On Mon, Jan 5, 2026 at 8:09 PM Jackie Summers <jsummers@thekey.com> wrote:

> Hi Team,
>
> I'm excited to share that your office has been selected to receive
> additional sales enablement support as we head into 2026!
>
> *Starting in January, we'll be launching monthly Sales Enablement Calls*
> specifically designed to give your Sales Team (+GMs) the coaching,
> resources, and strategic alignment you need to accelerate growth in your
> market. These aren't just check-in calls—they're dedicated time to ensure
> you're equipped with everything our B2B Marketing has to offer.
>
> *Chosen Pilot Locations: *Vancouver, Connecticut, Raleigh, San
> Diego, Santa Rosa, Roanoke/Lynchburg, Sacramento, Virginia
> Beach, Naples, New Jersey, Spokane, New York.
>
> Your office was chosen for this program because we see tremendous
> opportunity in your market, and we want to make sure you have every
> advantage to capitalize on it. Consider this your VIP access to B2B
> marketing support.
> What to Expect on These Calls:
>
> Attendees by office location: Jackie Summers, Sales Team Members, General
> Managers
>
> ✓ *Tool Alignment & Training* – Deep dives into our sales enablement
> resources so you can leverage them with confidence
> ✓ *Coaching & Best Practice Sharing* – Practical strategies for using our
> differentiators (BCM, Dr. Shadi's blogs and books, Life Enrichment Guides,
> etc) in your conversations
> ✓ *Exclusive Access to Pilot** Initiatives* – You'll gain access to
> upcoming strategies and resources exclusively for your locations, including
> the Power Bank promo items you've already received!
> ✓ *Your Questions Answered* – This is your dedicated time to troubleshoot
> challenges and get tactical support (there are no silly questions; this is
> your time to get the answers you need to be more savvy with our tools!)
> ------------------------------
> Exciting Initiatives Coming Your Way
>
> We're not just talking about support—we're delivering it. Here's what's
> rolling out to your accounts:
>
> *1. 2026 Branded Calendars for SAP Senior Living Communities*
> We know that you've all received Calendars to your offices, communication
> from the organization is coming on that tomorrow to the full company.
> Additionally, each of your Strategic Account Plan SLCs will be receiving a
> 2026 calendar directly to the address noted in Salesforce, featuring a
> flyer of our SLC programming options, plus a card prompting a conversation
> to "get programming on the calendar" for the new year. These will be
> shipped with a signature required to ensure delivery, and we'll provide
> shipment tracking when the time comes. Timeline: EOM.
>
> *Action for Sales/GM:* Once you get tracking info, plan an in-person
> visit to confirm receipt, book programming for 2026, and use the "Tied to
> Sales Initiative" dropdown option of "2026 Calendar Delivery Mtng" in
> Salesforce to document your activity with the account.
>
> *2. Premium Gift Boxes for Key Accounts*
> We're sending thoughtfully curated high-value gift boxes to your top-tier
> SLC, Concierge Physician, and Trusted Advisor accounts. Each box includes:
>
>    - Branded pen and water bottle
>    - Dr. Shadi's book on cognitive changes
>    - A card offering our Speakers Bureau Person-Centered Dementia Care
>    presentation for their staff
>
> These will be shipped with a signature required to ensure delivery, and
> we'll provide shipment tracking when the time comes. This is a perfect
> door-opener for deeper partnership conversations. Timeline: Mid-February.
>
> *Action for Sales/GM:* Once you get tracking info, plan an in-person
> visit to confirm receipt, book your Person-Centered Care In-Service, and
> use the "Tied to Sales Initiative" dropdown option of "Gift Box Delivery
> Mtng" in Salesforce to document your activity with the account.
>
> *3. Programming Goal Starting in 2026: 2x Per Quarter Minimum at Every SAP
> Senior Living Community*
> With all these new tools and resources at your disposal, we're setting a
> clear expectation: *every SAP SLC should receive some form of TheKey
> programming at least twice per quarter*.
>
> This could be:
>
>    - *B2B Programming:* Speakers Bureau presentations to staff, Other
>    Ref. Partner Event
>    - *B2C Programming:* MindFit, TimeSlips, Life Enrichment Guide Events,
>    or resident-focused Speakers Bureau sessions
>
> Many of you are already exceeding this goal. For those building toward it,
> we'll support you every step of the way. Let's start 2026 strong and show
> these communities what true partnership looks like.
> ------------------------------
> Let's make 2026 our best year yet. I'm excited to partner with you on this
> growth journey.
>
> More details on our first call will follow soon. In the meantime, if you
> have questions, please don't hesitate to reach out to me directly.
>
> Here's to your success,
>
> Jackie Summers
> Director of Sales Operations
> 951-675-0413
> TheKey.com <https://www.thekey.com/>[image: TheKey]
> <https://homecareassistance.com/>
>
>
>
>

-- 
* Lucy Giannattasio, CDP*
Home Care Liaison, Central NJ
lucy.giannattasio@thekey.com
Mobile: (908) 588-1676
https://thekey.com
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