Thanks, Tim.
I connected with our SVP of HR, Emily Russell (copied here), regarding our
CG recruitment challenges in Vancouver. She is going to reach out to
Shannon and Elizabeth to brainstorm.
*Chad Everitt*
President- East Division & Canada
Mobile: 202.262.8318
[image: TheKey] <https://homecareassistance.com/>
On Thu, Apr 4, 2024 at 9:24 AM Timothy Thomas <tt@thekey.com> wrote:
> Hi Chad,
>
> Details are below. Vancouver is really the only site with OT issues. This
> relates to our need for more registered caregivers. Unfortunately we cannot
> bill VCH OT.
>
> *Vancouver*
> Total overtime 143 hours
> Billed overtime 43
> paid overtime 100 hours
> Overtime went down by 7.75 hours previous week and sales were $22,592.43
> over the previous payroll period so the % as well would have decreased
>
> Sumya - *4 hours* - picked up extra shift for regular client that would
> not take new but it was one time only
> Tomisin -*4 hours*- picked up fill in shift for sick call - no other
> choice
> Rebecca-*2.5* - last minute staffing shift we needed to fill
> Chi- *.25*- VCH issue could not charge
> Jamila *9.5*- VCH registered caregiver needed
> Morteza *4.0*- language essential so need to use for VCH cannot charge
> Sunkanmi *4.0*- VCH - had to have caregiver stay could not charge
> Athena* 3.25-* VCH had to have caregiver stay could not charge
> Yolana *2.0*- important VCH client must have registered caregiver
> Elvira *2.0*- VCH registered caregiver at a home where they check #
> Mulu *8.0*- VCH client that needs registered caregiver
> Rasmeet *8.75*- VCH client must have registration
> Jane *4.0* - asked to work for VCH client sick call and consistency
> Nadia *4.0-* asked to work for VCH client and consistency
> Bibian *.5*- VCH could not charge client
> Abigail *4.5*- picked up sick call for consistency of VCH
> Rotimi *.25-* stayed late but we could not charge
> Ron *4.0*- important VCH client for registration and skill set
> Joy *24.00-*helped us out for sick calls for VCH
> Ghenet *4.0*- helped us out for sick call VCH
> Nelia *4.0*- ongoing re registration for VCH
>
> *Montreal*:
> 1. Zezai Charamba = .5 hours of OT as caregiver replacing him arrived late
> 2. Madhuri Sharma = .75 hours of OT (her schedule is built with OT)
> Total = 1.25 Hours of OT
>
> *Winnipeg*
> .05 paid OT in Winnipeg for a caregiver extending a shift.
>
> *Calgary*
> 0 hrs unbilled OT
>
> *Toronto*
> 0 hrs unbilled OT
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>