Re: OT Canada

From
Emily Russell <emily.russell@thekey.com>
To
Chad Everitt <chad.everitt@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Thu, 4 Apr 2024 09:19:46 -0500
Folder
INBOX
Thanks, Chad!

Tim - Let me know once you give your GM and Recruiter a heads up that I
will be connecting with them so I can get a meeting invite out.

I'll start by simply asking a lot of questions so I can ensure I understand
their current process and challenges - and then we can go from there with
brainstorming possible recruitment strategies.

On Thu, Apr 4, 2024 at 9:14 AM Chad Everitt <chad.everitt@thekey.com> wrote:

> Thanks, Tim.
>
> I connected with our SVP of HR, Emily Russell (copied here), regarding our
> CG recruitment challenges in Vancouver. She is going to reach out to
> Shannon and Elizabeth to brainstorm.
>
>
> *Chad Everitt*
> President- East Division & Canada
> Mobile: 202.262.8318
> [image: TheKey] <https://homecareassistance.com/>
>
>
> On Thu, Apr 4, 2024 at 9:24 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> Hi Chad,
>>
>> Details are below. Vancouver is really the only site with OT issues. This
>> relates to our need for more registered caregivers. Unfortunately we cannot
>> bill VCH OT.
>>
>> *Vancouver*
>> Total overtime 143 hours
>> Billed overtime 43
>> paid overtime 100 hours
>> Overtime went down by 7.75 hours previous week and sales were $22,592.43
>> over the previous payroll period so the % as well would have decreased
>>
>> Sumya - *4 hours* - picked up extra shift for regular client that would
>> not take new but it was one time only
>> Tomisin -*4 hours*- picked up fill in shift for sick call - no other
>> choice
>> Rebecca-*2.5* - last minute staffing shift we needed to fill
>> Chi- *.25*- VCH issue could not charge
>> Jamila *9.5*- VCH registered caregiver needed
>> Morteza *4.0*- language essential so need to use for VCH cannot charge
>> Sunkanmi *4.0*- VCH - had to have caregiver stay could not charge
>> Athena* 3.25-* VCH had to have caregiver stay could not charge
>> Yolana *2.0*- important VCH client must have registered caregiver
>> Elvira *2.0*- VCH registered caregiver at a home where they check #
>> Mulu *8.0*- VCH client that needs registered caregiver
>> Rasmeet *8.75*- VCH client must have registration
>> Jane *4.0* - asked to work for VCH client sick call and consistency
>> Nadia *4.0-* asked to work for VCH client and consistency
>> Bibian *.5*- VCH could not charge client
>> Abigail *4.5*- picked up sick call for consistency of VCH
>> Rotimi *.25-* stayed late but we could not charge
>> Ron *4.0*- important VCH client for registration and skill set
>> Joy *24.00-*helped us out for sick calls for VCH
>> Ghenet *4.0*- helped us out for sick call VCH
>> Nelia *4.0*- ongoing re registration for VCH
>>
>> *Montreal*:
>> 1. Zezai Charamba = .5 hours of OT as caregiver replacing him arrived late
>> 2. Madhuri Sharma = .75 hours of OT (her schedule is built with OT)
>> Total = 1.25 Hours of OT
>>
>> *Winnipeg*
>> .05 paid OT in Winnipeg for a caregiver extending a shift.
>>
>> *Calgary*
>> 0 hrs unbilled OT
>>
>> *Toronto*
>> 0 hrs unbilled OT
>>
>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <tt@thekey.com>
>> (514) 591-9387
>> TheKey.ca <https://www.thekey.ca/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>

-- 

*Emily Russell*
SVP Human Resources | *TheKey*
Mobile: 832.263.4456
[image: TheKey] <https://homecareassistance.com/>

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