--000000000000adf0870644fa670e Content-Type: multipart/alternative; boundary="000000000000adf0860644fa670d" --000000000000adf0860644fa670d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Was a new account just set up since the most current bill is in USD but all the prior bills were in CAD? I'm trying to figure out what happened recently for them to now start billing us in USD vs CAD. *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 On Tue, Dec 2, 2025 at 10:12=E2=80=AFAM Phil Chanda wrote: > This was setup by google when the account was created. Happy Tuesday. > > On Mon, Dec 1, 2025 at 11:27=E2=80=AFPM Lyndsey Organ > wrote: > >> Hi Phil, >> >> Do you know why Google Canada started to bill us in USD on this last >> invoice when we've been billed in CAD all prior invoices? >> >> >> *Thank you!* >> >> >> >> *Lyndsey Organ* >> >> Senior Manager, Accounting | *TheKey* >> >> Mobile: 316.253.6494 >> >> >> >> >> On Mon, Dec 1, 2025 at 8:36=E2=80=AFAM Phil Chanda >> wrote: >> >>> Hi Lyndsey, >>> >>> Happy Monday. >>> >>> It would be pretty arduous to start over - as there are data lake >>> connections that have taken several weeks to setup as well as Google >>> learning how to optimize >>> >>> I will speak with Tim this week to see what he prefers to do >>> >>> Thanks, >>> Phil >>> >>> On Sun, Nov 30, 2025 at 12:12=E2=80=AFAM Lyndsey Organ >>> wrote: >>> >>>> Hi Phil, >>>> >>>> How hard would it be to open a new account, so we can be billed in CAD= ? >>>> >>>> Based on the email chain below, I am also a bit confused as to why we >>>> were being billed in CAD but then they recently switched to USD in Oct= ober. >>>> Can someone clarify that for me? >>>> >>>> >>>> *Thank you!* >>>> >>>> >>>> >>>> *Lyndsey Organ* >>>> >>>> Senior Manager, Accounting | *TheKey* >>>> >>>> Mobile: 316.253.6494 >>>> >>>> >>>> >>>> >>>> On Thu, Nov 6, 2025 at 12:20=E2=80=AFPM Phil Chanda >>>> wrote: >>>> >>>>> Hi all, >>>>> >>>>> I just spoke to Google and the rep is saying the currency cannot be >>>>> changed. Unfortunately, the only way to change it is to close the ac= count >>>>> and start a new one. >>>>> >>>>> Thanks, >>>>> Phil >>>>> >>>>> >>>>> >>>>> On Thu, Nov 6, 2025 at 11:32=E2=80=AFAM Miriam Valdez >>>> miriam.valdez@thekey.com> wrote: >>>>> >>>>>> Thank you so much Phil! >>>>>> >>>>>> Thank you! >>>>>> >>>>>> >>>>>> >>>>>> Miriam Valdez >>>>>> >>>>>> Senior Accountant| TheKey >>>>>> >>>>>> Phone: (531) 204-3907 Ext. 131017 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Thu, Nov 6, 2025 at 9:50=E2=80=AFAM Phil Chanda >>>>>> wrote: >>>>>> >>>>>>> We will need to call Google for assistance to update this. I will >>>>>>> reach out to them tomorrow for assistance. Thanks. >>>>>>> >>>>>>> On Thu, Nov 6, 2025 at 10:44=E2=80=AFAM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> I'm sorry but I don't know how to accomplish this. >>>>>>>> >>>>>>>> @Phil Chanda can you assist with Miriam's >>>>>>>> request? >>>>>>>> >>>>>>>> On Thu, Nov 6, 2025 at 10:37=E2=80=AFAM Miriam Valdez >>>>>>> miriam.valdez@thekey.com> wrote: >>>>>>>> >>>>>>>>> Hi Tim, >>>>>>>>> >>>>>>>>> Below is September's invoice, which was billed in Canadian >>>>>>>>> currency, as an example. Please ensure that October's invoice is = revised to >>>>>>>>> *Canadian* currency and that all future invoices remain >>>>>>>>> consistent in this currency so that we can avoid any payment or c= onversion >>>>>>>>> issues. >>>>>>>>> >>>>>>>>> Thank you for your help with this! >>>>>>>>> [image: image.png] >>>>>>>>> >>>>>>>>> Thank you! >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Miriam Valdez >>>>>>>>> >>>>>>>>> Senior Accountant| TheKey >>>>>>>>> >>>>>>>>> Phone: (531) 204-3907 Ext. 131017 >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Thu, Nov 6, 2025 at 9:08=E2=80=AFAM Timothy Thomas >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> It appeaars we're are invoiced in USD. >>>>>>>>>> >>>>>>>>>> On Thu, Nov 6, 2025 at 10:04=E2=80=AFAM Miriam Valdez >>>>>>>>> miriam.valdez@thekey.com> wrote: >>>>>>>>>> >>>>>>>>>>> Sorry, Tim, I just noticed that the amounts are in USD. Since >>>>>>>>>>> this is for Canada are you able to have them convert this to CA= D currency? >>>>>>>>>>> I believe the invoices we received were all in Canadian dollars= in the >>>>>>>>>>> past. >>>>>>>>>>> >>>>>>>>>>> Thank you! >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Miriam Valdez >>>>>>>>>>> >>>>>>>>>>> Senior Accountant | TheKey >>>>>>>>>>> >>>>>>>>>>> Phone: (531) 204-3907 Ext. 131017 >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Thu, Nov 6, 2025 at 9:01=E2=80=AFAM Miriam Valdez >>>>>>>>>> miriam.valdez@thekey.com> wrote: >>>>>>>>>>> >>>>>>>>>>>> Great, thanks so much Tim! >>>>>>>>>>>> >>>>>>>>>>>> Thank you! >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Miriam Valdez >>>>>>>>>>>> >>>>>>>>>>>> Senior Accountant| TheKey >>>>>>>>>>>> >>>>>>>>>>>> Phone: (531) 204-3907 Ext. 131017 >>>>>>>>>>>> >>>>>>>