--000000000000a05b350644fa6c57 Content-Type: multipart/alternative; boundary="000000000000a05b330644fa6c56" --000000000000a05b330644fa6c56 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, accounts were switched because we have a new agency that was onboarded. On Tue, Dec 2, 2025 at 11:15=E2=80=AFAM Lyndsey Organ wrote: > Was a new account just set up since the most current bill is in USD but > all the prior bills were in CAD? I'm trying to figure out what happened > recently for them to now start billing us in USD vs CAD. > > > *Thank you!* > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > On Tue, Dec 2, 2025 at 10:12=E2=80=AFAM Phil Chanda > wrote: > >> This was setup by google when the account was created. Happy Tuesday. >> >> On Mon, Dec 1, 2025 at 11:27=E2=80=AFPM Lyndsey Organ >> wrote: >> >>> Hi Phil, >>> >>> Do you know why Google Canada started to bill us in USD on this last >>> invoice when we've been billed in CAD all prior invoices? >>> >>> >>> *Thank you!* >>> >>> >>> >>> *Lyndsey Organ* >>> >>> Senior Manager, Accounting | *TheKey* >>> >>> Mobile: 316.253.6494 >>> >>> >>> >>> >>> On Mon, Dec 1, 2025 at 8:36=E2=80=AFAM Phil Chanda >>> wrote: >>> >>>> Hi Lyndsey, >>>> >>>> Happy Monday. >>>> >>>> It would be pretty arduous to start over - as there are data lake >>>> connections that have taken several weeks to setup as well as Google >>>> learning how to optimize >>>> >>>> I will speak with Tim this week to see what he prefers to do >>>> >>>> Thanks, >>>> Phil >>>> >>>> On Sun, Nov 30, 2025 at 12:12=E2=80=AFAM Lyndsey Organ >>> lyndsey.organ@thekey.com> wrote: >>>> >>>>> Hi Phil, >>>>> >>>>> How hard would it be to open a new account, so we can be billed in >>>>> CAD? >>>>> >>>>> Based on the email chain below, I am also a bit confused as to why we >>>>> were being billed in CAD but then they recently switched to USD in Oc= tober. >>>>> Can someone clarify that for me? >>>>> >>>>> >>>>> *Thank you!* >>>>> >>>>> >>>>> >>>>> *Lyndsey Organ* >>>>> >>>>> Senior Manager, Accounting | *TheKey* >>>>> >>>>> Mobile: 316.253.6494 >>>>> >>>>> >>>>> >>>>> >>>>> On Thu, Nov 6, 2025 at 12:20=E2=80=AFPM Phil Chanda >>>>> wrote: >>>>> >>>>>> Hi all, >>>>>> >>>>>> I just spoke to Google and the rep is saying the currency cannot be >>>>>> changed. Unfortunately, the only way to change it is to close the a= ccount >>>>>> and start a new one. >>>>>> >>>>>> Thanks, >>>>>> Phil >>>>>> >>>>>> >>>>>> >>>>>> On Thu, Nov 6, 2025 at 11:32=E2=80=AFAM Miriam Valdez >>>>> miriam.valdez@thekey.com> wrote: >>>>>> >>>>>>> Thank you so much Phil! >>>>>>> >>>>>>> Thank you! >>>>>>> >>>>>>> >>>>>>> >>>>>>> Miriam Valdez >>>>>>> >>>>>>> Senior Accountant| TheKey >>>>>>> >>>>>>> Phone: (531) 204-3907 Ext. 131017 >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Thu, Nov 6, 2025 at 9:50=E2=80=AFAM Phil Chanda >>>>>>> wrote: >>>>>>> >>>>>>>> We will need to call Google for assistanc