Re: Corrective Actions for Southern Ohio Internal Compliance Audit

Good Afternoon Amanda,

Do you have time for a quick call today? I want to make sure I give you
exactly what you need.

On Fri, Dec 6, 2024 at 12:29 PM Amanda Fults <amanda.fults@thekey.com>
wrote:

> Hi Laura,
> Following up on this. The corrective action summary was due on Nov 28th.
> Can you please give me an update? Thanks so much.
>
> On Thu, Nov 7, 2024 at 2:13 PM Laura Horval <lhorval@thekey.com> wrote:
>
>> Good Afternoon Amanda,
>>
>> Thank you for this information. We will be reviewing this as a team.
>>
>> On Thu, Nov 7, 2024 at 3:03 PM Amanda Fults <amanda.fults@thekey.com>
>> wrote:
>>
>>> Hi Team,
>>> As discussed on our call today, below are the corrective actions to be
>>> completed by November 28th. Here is the Southern Ohio Master audit
>>> spreadsheet
>>> <https://docs.google.com/spreadsheets/d/1_iFGZw6HgpKCIQ6qCPYzN1mwSQP_B6VWJEIHJN8YAD0/edit?usp=sharing> for
>>> you to reference.  I have also attached the blank certificate to use for
>>> proof of orientation.
>>>
>>> Once the corrective actions have been completed, please email me
>>> a summary of your findings and results for our records. Let me know if you
>>> have any questions or concerns.
>>>
>>> *Corrective Actions:*
>>>
>>>    -
>>>
>>>    Audit 10 active caregiver files for compliance with required
>>>    documents
>>>
>>>
>>> Additionally, as per our discussion today, I am excited to share that
>>> the compliance team has created a drive with State Compliance
>>> Requirements
>>> <https://drive.google.com/drive/folders/13k_g8itRSw2mYohym8yni0V4Tzk9mALg?usp=sharing>.
>>> Each state folder has subfolders which contain requirements per the
>>> specific state regulations and TheKey standards.
>>>
>>> The subfolders are: Caregiver File Requirements, Caregiver
>>> Hiring-Onboarding requirements, Client File Requirements, Regulatory
>>> License(s), Business License(s), Policies and Procedures Manual (if
>>> created, some are still being done and will be added when completed) and
>>> any Surveys/POCs.
>>>
>>> This folder is intended to be a single place where you can access the
>>> compliance requirements for your state.
>>>
>>> --
>>> Amanda Fults
>>> Senior Regulatory, Compliance Manager
>>> 714-623-6918
>>> amanda.fults@thekey.com
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential and
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>>>
>>>
>
> --
> Amanda Fults
> Senior Regulatory, Compliance Manager
> 714-623-6918
> amanda.fults@thekey.com
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
> CONFIDENTIALITY NOTICE: The information in the Email is confidential and
> may be privileged. This Email is intended solely for the named recipient or
> recipients. If you are not the intended recipient, any use, disclosure,
> copying or distribution of this Email is prohibited. If you are not the
> intended recipient, please inform us by replying with the subject line
> marked "Wrong Address" and then deleting this Email and any attachments.
>
>