Re: Due Diligence Request

From
Germaine Daniels <germaine.daniels@thekey.com>
To
Teresa Heit <teresa.heit@thekey.com>
CC
Kristen Jarbo <kjarbo@thekey.com>, Emily Kraeter <emily.kraeter@thekey.com>, Timothy Thomas <tt@thekey.com>, Jazman Ramos <jramos@thekey.com>, Mansi Mehta <mmehta@thekey.com>, Audra Williams <audraw@thekey.com>, Johny Sotomayor <johny.sotomayor@thekey.com>
Date
Thu, 25 Sep 2025 08:52:18 -0700
Folder
INBOX
Hi Teresa,

Thanks for the clarification. I will have my Sr. Payroll Analyst start
gathering the requested information.

Regards,
*Germaine Daniels*

Director Payroll | TheKey

Email: germaine.daniels@thekey.com

Mobile: 562.784.1800

<http://www.thekey.com>



On Thu, Sep 25, 2025 at 8:40 AM Teresa Heit <teresa.heit@thekey.com> wrote:

> Hi Germaine,
>
> They asked for the last 12-24 months. I would say at least from August
> 2024 to August 2025. The overtime would only apply to any OT we paid to
> caregivers during that time period as I believe everyone else was salaried.
> I would think we include any bonus paid out to office staff. There were
> some that were paid to caregivers over the last year to pick up shifts as
> well. Tim, do you know if this is what they are looking for or if I'm
> missing anything?
>
>
>
> On Thu, Sep 25, 2025 at 9:56 AM Germaine Daniels <
> germaine.daniels@thekey.com> wrote:
>
>> Hi Teresa,
>>
>> To ensure the payroll team can meet today's deadline for this request, we
>> need some additional information.
>>
>> The current report for caregivers incorrectly lists minimum wage rather
>> than their actual hourly rates from ClearCare. Could you please clarify the
>> specific requirements for overtime and bonuses? Additionally, please
>> confirm the exact period the data should cover (e.g., January 2024 to
>> December 2024).
>>
>> Thank you,
>>
>> *Germaine Daniels*
>>
>> Director Payroll | TheKey
>>
>> Email: germaine.daniels@thekey.com
>>
>> Mobile: 562.784.1800
>>
>> <http://www.thekey.com>
>>
>>
>>
>> On Thu, Sep 25, 2025 at 7:40 AM Teresa Heit <teresa.heit@thekey.com>
>> wrote:
>>
>>> Hello,
>>>
>>> I think they are wanting to move things along a little quicker. Is it
>>> possible to have these items by tomorrow?
>>>
>>> On Tue, Sep 23, 2025 at 12:54 PM Kristen Jarbo <kjarbo@thekey.com>
>>> wrote:
>>>
>>>> Hi Teresa,
>>>>
>>>> I can start working on getting this information for you. When do you
>>>> need it by?
>>>>
>>>> Thank you,
>>>>
>>>> On Tue, Sep 23, 2025 at 10:39 AM Emily Kraeter <
>>>> emily.kraeter@thekey.com> wrote:
>>>>
>>>>> Hi Teresa -
>>>>>
>>>>> I am looping in Jazman and Kristen who will be able to help with these
>>>>> items.
>>>>>
>>>>> Including Mansi as FYI only.
>>>>>
>>>>> Emily
>>>>>
>>>>> On Tue, Sep 23, 2025 at 7:37 AM Teresa Heit <teresa.heit@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Emily,
>>>>>>
>>>>>> We are currently gathering the items requested for due diligence
>>>>>> related to the pending sale of the Kansas City branch and were hoping you
>>>>>> could assist us with the following:
>>>>>>
>>>>>> 1. Background checks, licensing, certifications - (Kansas & Missouri
>>>>>> compliance) and information and costs of background check provider
>>>>>>
>>>>>> 2. Benefits - health, retirement, workers comp, other perks and the
>>>>>> provider who facilitates any/all benefits extended to employees
>>>>>>
>>>>>> 3. Employee complaints, terminations, or lawsuits in the past 3 years
>>>>>>
>>>>>> 4. Employee roster - role, hire date, status (FT/PT), hourly rate or
>>>>>> salary, overtime, bonuses, PTO accruals
>>>>>>
>>>>>> Thank you,
>>>>>>
>>>>>>
>>>>>> --
>>>>>> *Teresa Heit*
>>>>>> *Administrator*
>>>>>> *(O)  913-663-5000*
>>>>>> *(C) 913-961-3130*
>>>>>>
>>>>>>
>>>>>> [image: TheKey]
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Emily Kraeter*
>>>>> SVP Human Resources | *TheKey*
>>>>>
>>>>> <http://www.thekey.com/>
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>> *Kristen Jarbo, PHR*
>>>> Sr. Manager, HR Service Center | *TheKey*
>>>> Phone: 757.708.2954
>>>> HRServiceCenter@thekey.com
>>>> 1.888.874.8088
>>>> <http://www.thekey.com>
>>>>
>>>>
>>>> *I am located in the Eastern Time Zone and I am sending this
>>>> communication at a time that suits my schedule. Please do not feel
>>>> obligated to respond outside of your designated working hours.*
>>>>
>>>

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