--000000000000d1432306313ff415 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey @Michelle Hudgins , Did this client ever pay? Thank you, On Tue, Mar 18, 2025 at 11:04=E2=80=AFAM Sophia Jantz = wrote: > Hi Joey, > > It should be within a few days. Michelle will you assist in letting us > know if this gets paid. Thank you! > > > Respectfully, > > Sophia Jantz > Client Support Specialist II| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > On Tue, 18 Mar at 10:42 AM , JosephTaylor joey.taylor@homecareassistance.com> wrote: > Hey Sophia, > > I don't believe her but let me know if anything comes in. When should we > receive it? > > Thanks, > > On Tue, Mar 18, 2025 at 10:39=E2=80=AFAM Sophia Jantz wrote: > >> Hi Joey, >> >> Good morning. I just spoke with the client. She will not provide us with >> a credit card number to process the payment. She stated she sent out a >> payment via check to the PO Box I provided. Thank you. >> >> >> Respectfully, >> >> Sophia Jantz >> Client Support Specialist II| TheKey >> Phone: 866-226-1702 >> billing@thekey.com >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> On Mon, 17 Mar at 5:58 PM , JosephTaylor > joey.taylor@homecareassistance.com> wrote: >> Hi Sophia, >> >> Then they need to provide another card or pay by e-transfer. >> We do not approve a wire transfer for a one time payment and I do not >> trust the client to drop off a cheque at the office (she is not well >> mentally and I do not want her interacting with our office team). >> >> On Mon, Mar 17, 2025 at 5:47=E2=80=AFPM Sophia Jantz wrote: >> >>> Hi Joey, >>> >>> The credit card they provided us with was declined and was flagged as >>> lost by the cardholder. >>> >>> Respectfully, >>> >>> Sophia Jantz >>> Client Support Specialist II| TheKey >>> Phone: 866-226-1702 >>> billing@thekey.com >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >> >> -- >> Joey Taylor >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> 514-907-5065 >> TheKey.ca >> [image: TheKey] >> >> >> > > -- > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > > 1074894:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000d1432306313ff415 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey=C2=A0 @Michelle Hu= dgins , Did this client ever pay? Thank you,=C2=A0 On Tue, Mar 18, 2025 at 11:04=E2=80=AFAM Sophia Jantz < billing@thekey.com > wrote: Hi Joey, It should be within a few days. Michelle will you assist i= n letting us know if this gets paid. Thank you! Respectfully, =C2=A0 Sophia Jantz Client= Support Specialist II|=C2=A0 TheKey <span dir=3D"ltr" style=3D"font-weight:400;font= -style:normal;font-size:10pt;font-family:Verdana