Re: 165661 Zia Merchant - [#1074894]

From
Michelle Hudgins <michelle.hudgins@thekey.com>
To
Joey Taylor <joey.taylor@thekey.com>
CC
Sophia Jantz <billing@thekey.com>, tt@thekey.com
Date
Wed, 26 Mar 2025 10:52:48 -0400
Folder
INBOX
--000000000000319c8806313ffe22 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, Joey, No, we have not received payment. On Wed, Mar 26, 2025 at 10:50=E2=80=AFAM Joey Taylor wrote: > Hey @Michelle Hudgins , > > Did this client ever pay? > > Thank you, > > On Tue, Mar 18, 2025 at 11:04=E2=80=AFAM Sophia Jantz wrote: > >> Hi Joey, >> >> It should be within a few days. Michelle will you assist in letting us >> know if this gets paid. Thank you! >> >> >> Respectfully, >> >> Sophia Jantz >> Client Support Specialist II| TheKey >> Phone: 866-226-1702 >> billing@thekey.com >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> On Tue, 18 Mar at 10:42 AM , JosephTaylor > joey.taylor@homecareassistance.com> wrote: >> Hey Sophia, >> >> I don't believe her but let me know if anything comes in. When should we >> receive it? >> >> Thanks, >> >> On Tue, Mar 18, 2025 at 10:39=E2=80=AFAM Sophia Jantz wrote: >> >>> Hi Joey, >>> >>> Good morning. I just spoke with the client. She will not provide us wit= h >>> a credit card number to process the payment. She stated she sent out a >>> payment via check to the PO Box I provided. Thank you. >>> >>> >>> Respectfully, >>> >>> Sophia Jantz >>> Client Support Specialist II| TheKey >>> Phone: 866-226-1702 >>> billing@thekey.com >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> On Mon, 17 Mar at 5:58 PM , JosephTaylor >> joey.taylor@homecareassistance.com> wrote: >>> Hi Sophia, >>> >>> Then they need to provide another card or pay by e-transfer. >>> We do not approve a wire transfer for a one time payment and I do not >>> trust the client to drop off a cheque at the office (she is not well >>> mentally and I do not want her interacting with our office team). >>> >>> On Mon, Mar 17, 2025 at 5:47=E2=80=AFPM Sophia Jantz wrote: >>> >>>> Hi Joey, >>>> >>>> The credit card they provided us with was declined and was flagged as >>>> lost by the cardholder. >>>> >>>> Respectfully, >>>> >>>> Sophia Jantz >>>> Client Support Specialist II| TheKey >>>> Phone: 866-226-1702 >>>> billing@thekey.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>> >>> -- >>> Joey Taylor >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> 514-907-5065 >>> TheKey.ca >>> [image: TheKey] >>> >>> >>> >> >> -- >> Joey Taylor >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> 514-907-5065 >> TheKey.ca >> [image: TheKey] >> >> >> 1074894:611100 >> > > > -- > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --000000000000319c8806313ffe22 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, Joey,=C2=A0 No, we have n= ot received payment.=C2=A0 On Wed, Mar 26, 2025 = at 10:50=E2=80=AFAM Joey Taylor &lt; joey.taylor@thekey.com &gt; wrote: Hey=C2=A0 @Michelle Hudgins , Did this c= lient ever pay? 

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