--0000000000004b761505ea4c7f7e Content-Type: text/plain; charset="UTF-8" I am almost positive it was separate. Also, we still need access to the Mavencare Portal so we can't just cancel it. We are working on pulling info that we need out of it for NY now, so we need to wait to see what "canceling" means long term. Are we just trying to move it below the line on the P&L? Want to make sure I am understanding correctly. Best, On Wed, Oct 5, 2022 at 9:48 AM Timothy Thomas wrote: > Do we need to cancel it? or was it all bundled together with Mavencare? > > On Wed, Oct 5, 2022 at 12:10 PM Audra Williams wrote: > >> Adding Kim as I believe she is switching answering services as well. >> >> On Wed, Oct 5, 2022 at 6:59 AM Connor Smith wrote: >> >>> Adding Alex for visibility. >>> >>> On Wed, Oct 5, 2022 at 8:38 AM Timothy Thomas wrote: >>> >>>> The date is 9/19 for Canada. Thanks Angie. >>>> >>>> On Wed, Oct 5, 2022 at 9:36 AM Angie Markwell >>> angie.markwell@thekey.com> wrote: >>>> >>>>> We should not and you know invoicing happens after alerting Connor - >>>>> what date should he be aware of as this does not belong to Canada or NY >>>>> anymore. >>>>> >>>>> On Wed, Oct 5, 2022 at 9:32 AM Timothy Thomas wrote: >>>>> >>>>>> Hi Audra, >>>>>> >>>>>> Would you happen to know if we should still be expecting more charges >>>>>> from Mavencare now that we're off their platform? Things like the answering >>>>>> services etc? >>>>>> >>>>>> Thanks! >>>>>> >>>>>> -- >>>>>> Tim Thomas >>>>>> Head of Canada Division >>>>>> *Please note my email has changed:* >>>>>> tt@TheKey.com >>>>>> (514) 591-9387 >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >> >> -- >> Audra Williams >> Director of Business Support >> *Please note my email has changed:* >> audraw@TheKey.com >> >> (425) 757-7027 >> TheKey.com >> [image: TheKey] >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Audra Williams Director of Business Support *Please note my email has changed:* audraw@TheKey.com (425) 757-7027 TheKey.com [image: TheKey] --0000000000004b761505ea4c7f7e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I am almost positive it was separate.=C2=A0 Also, we still need = access to the Mavencare Portal so we can't just cancel it.=C2=A0=C2=A0 We are working=C2=A0on pulling info that we need out of it for NY now, s= o we need to wait to see what "canceling" means long term.=C2=A0 = Are we just trying to move it below the line on the P&L?=C2=A0 Want to = make sure I am understanding=C2=A0correctly. Best, On Wed, Oct 5, 2= 022 at 9:48 AM Timothy Thomas < tt@theke= y.com > wrote: Do we need to cancel it? or was it all bundled=C2=A0t= ogether with Mavencare? On Wed, Oct 5, 2022 at 12:10 PM Audra Williams < audraw@thekey.com = > wrote: Adding Kim as I believe she is switching=C2=A0answering services as = well.=C2=A0 =C2=A0 On Wed, Oct 5, 2022 at 6:59 AM Connor Smith < connor@thekey.com > w= rote: Adding Alex for visibility.=C2=A0 On Wed, Oct 5, 2022 at 8:38 AM Ti= mothy Thomas < tt@thek= ey.com > wrote: The date is 9/19 for Canada. Thanks Angie. = On Wed, Oc= t 5, 2022 at 9:36 AM Angie Markwell < angie.markwell@thekey.com > wrote: We sh= ould not and you know invoicing happens after alerting Connor - what date s= hould he be aware of as this does not=C2=A0belong to Canada or NY anymore.= =C2=A0 On Wed, Oct 5, 2022 at 9:32 AM Timothy Thomas < tt@thekey.com > wrote: Hi Audra, Would you happen to know if we should still be expecting mo= re charges from Mavencare now that we're off their platform? Things lik= e the answering services etc? Thanks! -- = Tim Thomas Head of Canada Division = Please note my email has changed: <a href=3D"mailto:Tim.T= homas@TheKey.com" title=3D"Create new email to Tim Thomas" style=3