Thank you Tim!
@Rosemary Kelly <rkelly@joinlifeguard.com> - Your U.S vendor is completely
set up in Coupa. Please revised the Chicago October/November reflecting
your U.S. remittance address and in U.S.D currency. They can be sent to me
directly once revised.
*Best regards,*
Trish Nguyen
Sr. Accounts Payable | TheKey
*Trish.nguyen@thekey.com <Trish.nguyen@thekey.com>*
<http://www.thekey.com>
On Mon, Dec 15, 2025 at 6:06 AM Timothy Thomas <tt@thekey.com> wrote:
> Hi Trish,
>
> This has been completed.
>
> On Fri, Dec 12, 2025 at 4:36 PM Trish Nguyen <trish.nguyen@thekey.com>
> wrote:
>
>> Hi @Timothy Thomas <tt@thekey.com> - Please request a new supplier with
>> the name of *Lifeguard Health - U.S. *in Coupa. I will help with the
>> next step once this request is completed.
>>
>> @Rosemary Kelly <rkelly@joinlifeguard.com> - Due to audit reasons, we
>> will need to set you up as an U.S. vendor for services that are performed
>> in our U.S. office location.
>>
>> We will send you a Coupa invitation once the supplier is requested by
>> Tim. You can complete the onboarding using the attached W-9 that I located
>> previously.
>>
>> If you have issues completing the process, I can help to push it through
>> and set you up a check payment for Chicago invoices. Let me know which
>> works best for you. The Chicago invoices will also need to be revised to
>> USD once we get the you set up as the U.S. vendor and PO for USD.
>>
>>
>> *Best regards,*
>>
>> Trish Nguyen
>>
>> Sr. Accounts Payable | TheKey
>>
>> *Trish.nguyen@thekey.com <Trish.nguyen@thekey.com>*
>>
>>
>> <http://www.thekey.com>
>>
>>
>>
>>
>> On Thu, Dec 11, 2025 at 12:44 PM Rosemary Kelly <rkelly@joinlifeguard.com>
>> wrote:
>>
>>> It looks like you need to do something in order to pay the Chicago
>>> invoice in USD. Trish - is it a PO that he needs to do?
>>> ------------------------------
>>> *From:* Trish Nguyen <utility_rent@thekey.com>
>>> *Sent:* Thursday, December 11, 2025 03:24 PM
>>> *To:* Rosemary Kelly <rkelly@joinlifeguard.com>; tt@thekey.com <
>>> tt@thekey.com>
>>> *Subject:* Fwd: Fw: November Invoices - Lifeguard Health - U.S. Coupa
>>> Supplier Set Up - [#1336780]
>>>
>>> Please take a look at ticket #1336780
>>> <https://hca.freshdesk.com/helpdesk/tickets/1336780> raised by Rosemary
>>> Kelly (rkelly@joinlifeguard.com).
>>>
>>> Hello - Please note AP team is unable to process the attached invoice
>>> referenced Chicago (November) due to the issue that we have mentioned
>>> awhile back (Chicago October) with you as below. Please take the necessary
>>> action in order for us to move forward.
>>>
>>> Thank you,
>>> AP Team
>>>
>>> Trish Nguyen <https://hca.freshdesk.com/a/agents/29012784511>
>>> forwarded
>>> 15 days ago (Wed, 26 Nov 2025 at 1:29 PM)
>>>
>>> Forwarded to:rkelly@joinlifeguard.com, tt@thekey.com
>>> Please take a look at ticket #1314147
>>> <https://hca.freshdesk.com/helpdesk/tickets/1314147> raised by Rosemary
>>> Kelly (rkelly@joinlifeguard.com).
>>>
>>>
>>>
>>> Hi Rosemary - We will process the revised for Toronto, Vancouver and
>>> Winnipeg. Please see the below note for Chicago office and discuss
>>> with Tim. *Due to our accounting coding internal process and IRS tax
>>> compliance, a U.S. supplier will be required to set up in Coupa.*
>>>
>>> *Hi Tim - Please request a new supplier in Coupa for LifeGuard (U.S.)
>>> for USD payment in order for us to process the attached bill for Chicago
>>> location. *
>>>
>>>
>>> On Thu, 11 Dec at 3:17 PM , Rosemary Kelly <rkelly@joinlifeguard.com>
>>> wrote:
>>>
>>>
>>>
>>> ------------------------------
>>> *From:* Rosemary Kelly <rkelly@joinlifeguard.com>
>>> *Sent:* Thursday, December 11, 2025 12:15 PM
>>> *To:* invoices@thekey.coupahost.com <invoices@thekey.coupahost.com>
>>> *Subject:* November Invoices
>>>
>>> Hi there - attached are November invoices. Thanks!
>>>
>>>
>>> 1336780:611100
>>>
>>