Re: Expense Error

From
Cheryl Cartwright <ccartwright@thekey.com>
To
anotte.francois@thekey.com
CC
Timothy Thomas <tt@thekey.com>
Date
Tue, 18 Jun 2024 11:04:18 -0300
Folder
INBOX
--000000000000e5886b061b2a8fc8 Content-Type: multipart/alternative; boundary="000000000000e58855061b2a8fc7" --000000000000e58855061b2a8fc7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable If you could fix 6068 as well since I can't even see the TAX menu on that report. On Tue, Jun 18, 2024 at 11:02=E2=80=AFAM Cheryl Cartwright wrote: > The tax type for Ontario is not GST. > I have many other reports there. Should I use GST? > > On Tue, Jun 18, 2024 at 10:54=E2=80=AFAM wro= te: > >> I just submitted report 6098 for you. >> >> >> >> Tax type =E2=80=93 GST >> >> Tax rate 0.00% >> >> >> >> *Anotte Francois * >> >> *Disbursements Sr. Director* >> >> *anotte.francois@thekey.com * >> >> [image: TheKey] >> >> >> >> >> >> *From:* Cheryl Cartwright >> *Sent:* Tuesday, June 18, 2024 9:50 AM >> *To:* anotte.francois@thekey.com >> *Cc:* Timothy Thomas >> *Subject:* Re: Expense Error >> >> >> >> Tim, can you please screen share with me so I can show you this. >> >> >> >> On Tue, Jun 18, 2024 at 10:43=E2=80=AFAM wr= ote: >> >> I added the rate and submit the report. >> >> >> >> *Anotte Francois * >> >> *Disbursements Sr. Director* >> >> *anotte.francois@thekey.com * >> >> [image: TheKey] >> >> >> >> >> >> *From:* Cheryl Cartwright >> *Sent:* Tuesday, June 18, 2024 9:40 AM >> *To:* anotte.francois@thekey.com >> *Cc:* Timothy Thomas >> *Subject:* Re: Expense Error >> >> >> >> All of them. Report 6058 doesn=E2=80=99t even show me a tax dropdown men= u. But if >> you look at 6098 when you select a tax type it calculates it for you. If >> you select nothing and get the 0.00 it says it=E2=80=99s missing >> >> >> >> On Tue, Jun 18, 2024 at 10:38=E2=80=AFAM wr= ote: >> >> Which report are you working on and you have a tax type and tax rate and >> it=E2=80=99s not letting you submit? >> >> >> >> *Anotte Francois * >> >> *Disbursements Sr. Director* >> >> *anotte.francois@thekey.com * >> >> [image: TheKey] >> >> >> >> >> >> *From:* Cheryl Cartwright >> *Sent:* Tuesday, June 18, 2024 9:37 AM >> *To:* anotte.francois@thekey.com >> *Cc:* Timothy Thomas >> *Subject:* Re: Expense Error >> >> >> >> No it won=E2=80=99t. If I put tax type in it says it has to be 0.00. If = I delete >> all that it says tax type is missing and has to be 0.00. >> >> >> >> On Tue, Jun 18, 2024 at 10:35=E2=80=AFAM wr= ote: >> >> If you have a tax type and tax rate =E2=80=93 the report will submit. >> >> >> >> *Anotte Francois * >> >> *Disbursements Sr. Director* >> >> *anotte.francois@thekey.com * >> >> [image: TheKey] >> >> >> >> >> >> *From:* Cheryl Cartwright >> *Sent:* Tuesday, June 18, 2024 9:33 AM >> *To:* anotte.francois@thekey.com >> *Cc:* Timothy Thomas >> *Subject:* Re: Expense Error >> >> >> >> What I mean is even with the 0.00 it says the tax has to be 0. >> >> >> >> On Tue, Jun 18, 2024 at 10:29=E2=80=AFAM Cheryl Cartwright > ccartwright@thekey.com> wrote: >> >> When I try and add tax it says tax has to be 0. >> >> >> >> We have never had to put taxes in before. >> >> >> >> On Tue, Jun 18, 2024 at 10:28=E2=80=AFAM wr= ote: >> >> Hi Cheryl, >> >> >> >> The tax fields cannot be blank =E2=80=93 if there=E2=80=99s no tax pleas= e add $0.0% >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> *Anotte Francois * >> >> *Disbursements Sr. Director* >> >> *anotte.francois@thekey.com * >> >> [image: TheKey] >> >> >> >> >> >> *From:* Cheryl Cartwright >> *Sent:* Wednesday, June 12, 2024 11:30 AM >> *To:* Anotte Francois ; Timothy Thomas > tt@thekey.com> >> *Subject:* Expense Error >> >> >> >> Hi Annotte, >> >> >> >> I am having the same problem Tim was having with the error message >> regarding "Tax". Says it needs to be at 0% which it is. >> >> >> >> Can you please look into this for me? >> >> >> >> Thanks, >> >> >> >> Cheryl >> >> --000000000000e58855061b2a8fc7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable If you could fix 6068 as well since I can't even see t= he TAX menu on that report.=C2=A0 On Tue, Jun 18, 2024 at 11:= 02=E2=80=AFAM Cheryl Cartwright < ccartwright@thekey.com > wrote: The tax type for Ontario is not G= ST.=C2=A0 I have many other reports there. Should I use GST? On Tu= e, Jun 18, 2024 at 10:54=E2=80=AFAM < anotte.francois@thekey.com > wrote: I just submitted report 6098 for you. =C2=A0 Tax type =E2=80= =93 GST Tax rate 0.00% =C2=A0 Anotte Francois Disburse= ments Sr. Director anotte.francois@thekey.com = <img border=3D"0" width=3D"160" height=3D"54" style=3D"= width: 1.6666in; height: 0.558

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