Re: Expense Error

From
Cheryl Cartwright <ccartwright@thekey.com>
To
anotte.francois@thekey.com
CC
Timothy Thomas <tt@thekey.com>
Date
Tue, 18 Jun 2024 11:05:04 -0300
Folder
INBOX
--000000000000810c80061b2a92e2 Content-Type: multipart/alternative; boundary="000000000000810c80061b2a92e1" --000000000000810c80061b2a92e1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable When I put in GST it still says tax type is missing. On Tue, Jun 18, 2024 at 11:04=E2=80=AFAM Cheryl Cartwright wrote: > If you could fix 6068 as well since I can't even see the TAX menu on that > report. > > > On Tue, Jun 18, 2024 at 11:02=E2=80=AFAM Cheryl Cartwright > wrote: > >> The tax type for Ontario is not GST. >> I have many other reports there. Should I use GST? >> >> On Tue, Jun 18, 2024 at 10:54=E2=80=AFAM wr= ote: >> >>> I just submitted report 6098 for you. >>> >>> >>> >>> Tax type =E2=80=93 GST >>> >>> Tax rate 0.00% >>> >>> >>> >>> *Anotte Francois * >>> >>> *Disbursements Sr. Director* >>> >>> *anotte.francois@thekey.com * >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> *From:* Cheryl Cartwright >>> *Sent:* Tuesday, June 18, 2024 9:50 AM >>> *To:* anotte.francois@thekey.com >>> *Cc:* Timothy Thomas >>> *Subject:* Re: Expense Error >>> >>> >>> >>> Tim, can you please screen share with me so I can show you this. >>> >>> >>> >>> On Tue, Jun 18, 2024 at 10:43=E2=80=AFAM w= rote: >>> >>> I added the rate and submit the report. >>> >>> >>> >>> *Anotte Francois * >>> >>> *Disbursements Sr. Director* >>> >>> *anotte.francois@thekey.com * >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> *From:* Cheryl Cartwright >>> *Sent:* Tuesday, June 18, 2024 9:40 AM >>> *To:* anotte.francois@thekey.com >>> *Cc:* Timothy Thomas >>> *Subject:* Re: Expense Error >>> >>> >>> >>> All of them. Report 6058 doesn=E2=80=99t even show me a tax dropdown me= nu. But >>> if you look at 6098 when you select a tax type it calculates it for you= . If >>> you select nothing and get the 0.00 it says it=E2=80=99s missing >>> >>> >>> >>> On Tue, Jun 18, 2024 at 10:38=E2=80=AFAM w= rote: >>> >>> Which report are you working on and you have a tax type and tax rate an= d >>> it=E2=80=99s not letting you submit? >>> >>> >>> >>> *Anotte Francois * >>> >>> *Disbursements Sr. Director* >>> >>> *anotte.francois@thekey.com * >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> *From:* Cheryl Cartwright >>> *Sent:* Tuesday, June 18, 2024 9:37 AM >>> *To:* anotte.francois@thekey.com >>> *Cc:* Timothy Thomas >>> *Subject:* Re: Expense Error >>> >>> >>> >>> No it won=E2=80=99t. If I put tax type in it says it has to be 0.00. If= I delete >>> all that it says tax type is missing and has to be 0.00. >>> >>> >>> >>> On Tue, Jun 18, 2024 at 10:35=E2=80=AFAM w= rote: >>> >>> If you have a tax type and tax rate =E2=80=93 the report will submit. >>> >>> >>> >>> *Anotte Francois * >>> >>> *Disbursements Sr. Director* >>> >>> *anotte.francois@thekey.com * >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> *From:* Cheryl Cartwright >>> *Sent:* Tuesday, June 18, 2024 9:33 AM >>> *To:* anotte.francois@thekey.com >>> *Cc:* Timothy Thomas >>> *Subject:* Re: Expense Error >>> >>> >>> >>> What I mean is even with the 0.00 it says the tax has to be 0. >>> >>> >>> >>> On Tue, Jun 18, 2024 at 10:29=E2=80=AFAM Cheryl Cartwright >> ccartwright@thekey.com> wrote: >>> >>> When I try and add tax it says tax has to be 0. >>> >>> >>> >>> We have never had to put taxes in before. >>> >>> >>> >>> On Tue, Jun 18, 2024 at 10:28=E2=80=AFAM w= rote: >>> >>> Hi Cheryl, >>> >>> >>> >>> The tax fields cannot be blank =E2=80=93 if there=E2=80=99s no tax plea= se add $0.0% >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> *Anotte Francois * >>> >>> *Disbursements Sr. Director* >>> >>> *anotte.francois@thekey.com * >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> *From:* Cheryl Cartwright >>> *Sent:* Wednesday, June 12, 2024 11:30 AM >>> *To:* Anotte Francois ; Timothy Thomas >> tt@thekey.com> >>> *Subject:* Expense Error >>> >>> >>> >>> Hi Annotte, >>> >>> >>> >>> I am having the same problem Tim was having with the error message >>> regarding "Tax". Says it needs to be at 0% which it is. >>> >>> >>> >>> Can you please look into this for me? >>> >>> >>> >>> Thanks, >>> >>> >>> >>> Cheryl >>> >>> --000000000000810c80061b2a92e1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable When I put in GST it still says tax type is missing.=C2=A0= = On Tue, Jun 18, 2024 at 11:04=E2=80=AFAM Cheryl Cartwright ccartwright@thekey.com wrote: If you= could fix 6068 as well since I can&#39;t even see the TAX menu on that rep= ort.=C2=A0 On Tue, Jun 18, 2024 at 11:02=E2=80=AFAM Cheryl Ca= rtwright cc= artwright@thekey.com wrote: The tax type for Ontario is not GST.= =C2=A0 I have many other reports there. Should I use GST? On Tue, = Jun 18, 2024 at 10:54=E2=80=AFAM anotte.francois@thekey.com wrote: I just submitted report 6098 for you. = =C2=A0 Tax type =E2=80=93 G= ST Tax rate 0.00% =C2=A0 Anotte Francois Disburseme= nts Sr. Director <span style=

Thread (2)