--00000000000031d25206082af587 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It was discussed in our original meeting/emails that this was going Canada-wide (English menu only for Montreal.) This is now not the case? On Fri, Oct 20, 2023 at 2:29=E2=80=AFPM Joey Taylor wrote: > Happy Friday Everyone!! > > We seemed to have a good first week with the Frax setup!! > My only question would be, the only markets we had discussed getting Frax > as a backup feature "24/7 when Care Solutions did not answer" were > Vancouver and Calgary. But this seems to have been turned on Canada-wide = as > Montreal and Ontario both have received Frax follow-ups during business > hours, 9 AM to 5 PM. Would it be possible to look into this? > > Thanks, > > Joey Taylor > > *Regional Care Solutions Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --00000000000031d25206082af587 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It was discussed in our original meeting/emails that this = was going Canada-wide (English menu only for Montreal.)=C2=A0 This is now n= ot the case? On Fri, Oct 20, 2023 at 2:29=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com= > wrote: = Happy Friday Everyone!! We seemed to have a good fi= rst week with the Frax setup!! My only question would be, the only marke= ts we had discussed getting Frax as a backup feature "24/7 when Care S= olutions did not answer" were Vancouver and Calgary. But this seems to= have been turned on Canada-wide as Montreal and Ontario both have received= Frax follow-ups during business hours, 9 AM to 5 PM. Would it be possible = to look into this? Thanks, Joey Tay= lor Regional Care Solutions Manager 5= 14-907-5065 TheKey.ca =C2=A0=C2=A0 --00000000000031d25206082af587--