Re: Fwd: IMPORTANT MAIL - [#1425506]

Team
I have called multiple times and it has gone to an vm so I have left a
msg.  This notice states it has to be paid by tomorrow.  If I cant get them
to call me back, you might lose service to the office.  I am not sure what
other options we have here.
Thanks'

On Wed, Feb 11, 2026 at 1:26 PM Trish Nguyen <utility_rent@thekey.com>
wrote:

> Hi Joseph/Carolyn - Please note that our AP processing timeline normally
> takes 2-3 weeks.  Have the past invoices been sent to our AP inbox for
> processing monthly?
>
> @Madonna - Can you please review and let us know if AP should handle this
> payment? It is seriously past due and might not make it in time to avoid
> disconnection.
>
> Regards,
> ​AP Team
>
>
>
>
> On Wed, 11 Feb at 3:02 PM , JosephTaylor <
> joey.taylor@homecareassistance.com> wrote:
>
> Thank you,
> This needs to be handled ASAP, they are threatening to cut our office's
> power.
>
> On Wed, Feb 11, 2026 at 3:00 PM Timothy Thomas <tt@thekey.com> wrote:
>
>> @Utility and Rent Support <utility_rent@thekey.com> please see attached
>> and advise on the status of this payment. Thanks
>>
>> On Wed, Feb 11, 2026 at 2:47 PM Carolyn Daoust <carolyn.daoust@thekey.com>
>> wrote:
>>
>>> See attachment. This just arrived today.
>>> *Carolyn Daoust*
>>>
>>> Gestionnaire des Ressources Humaines/Employee Care Manager
>>> Ressources Humaines/Human Resources
>>>
>>> 514-907-5065
>>>
>>> TheKey.ca <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>>
>>>
>
> --
> Joey Taylor
> *Directeur Général/**General Manager*
> 514-907-5065
> TheKey.ca   <https://thekey.ca/>
> [image: TheKey]
>
> 1425506:611100
>


-- 
Madonna Borger
Real Estate Director
* Please note my email has changed: *
madonna.borger@thekey.com
<https://brand.thekey.com/esg/madonna.borger@thekey.com>
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>