Re: Seasons of CARE – Request for Review by EOD To morrow

From
Jessica Thomas <jessica.thomas@thekey.com>
To
Jennifer Geist <jennifer.geist@thekey.com>
CC
Kimberly Guerci <kguerci@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, BethAnn Rosario <bethann.rosario@thekey.com>, Timothy Thomas <tt@thekey.com>, Sky Cross <sky.cross@thekey.com>, Tiffany Silton <tsilton@thekey.com>, Regional Directors <RegionalDirectors@thekey.com>, Olivia Farrow <olivia.farrow@thekey.com>, Chantal-Marie Grinstead <chantalmarie.grinstead@thekey.com>
Date
Wed, 3 Dec 2025 06:37:56 -0800
Folder
INBOX
--0000000000002777b406450d2990 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning - thank you for the opportunity to review. I also echo the concerns shared and would welcome the opportunity to discuss further. Best, Jessica *Jessica Thomas * Sr. Regional Director, Northern California| TheKey Mobile: 925.639.9290 On Tue, Dec 2, 2025 at 8:28=E2=80=AFPM Jennifer Geist wrote: > I agree with all of the feedback and insight from the RDOs. I as well am > happy to discuss further if there is opportunity to do so > > On Tue, Dec 2, 2025 at 7:02=E2=80=AFPM Kimberly Guerci wrote: > >> I agree with Tim, BA & Araceli and have already received similar >> responses from a few GMs after the town hall. I appreciate the thought >> behind the initiative and it's overall intent and would be happy to disc= uss >> other options that support our CGs. >> >> >> On Tue, Dec 2, 2025, 9:48=E2=80=AFPM Araceli Gutierrez > araceli.gutierrez@thekey.com> wrote: >> >>> Thank you for sharing the Seasons of CARE Holiday Giving & Gratitude >>> Campaign proposal. I appreciate the intent to create meaningful engagem= ent >>> and show appreciation for caregivers during the holiday season. >>> >>> >>> After reviewing the details, I want to share a concern from an >>> operations and workforce-equity perspective. While the spirit behind th= is >>> initiative is positive, several elements place the burden of giving on = our >>> corporate and field staff in a way that may unintentionally send the wr= ong >>> message to our caregivers=E2=80=94who are also our lowest-paid team mem= bers. >>> >>> >>> Encouraging employees to donate non-perishable items for caregivers, an= d >>> then having caregivers select from those donated items, may feel misali= gned >>> with the level of professionalism, dignity, and respect we want every >>> caregiver to experience. Our caregivers deserve recognition and support >>> that comes from the organization itself=E2=80=94not from employee-drive= n food >>> collections that resemble charitable assistance rather than a meaningfu= l >>> expression of appreciation from their employer. >>> >>> >>> Additionally, asking caregivers to participate in potlucks by bringing >>> dishes could create unintended financial pressure during a time of year >>> when many are already stretched thin. >>> >>> >>> I fully support celebrating and uplifting our caregivers, and I >>> absolutely agree that the holidays are a critical time to reinforce >>> gratitude and community. However, I believe we should do so in a way th= at >>> does not risk diminishing the experience or creating a perception of >>> inequity. >>> >>> >>> If possible, I would recommend exploring alternatives that: >>> >>> >>> - >>> >>> Provide direct company-sponsored support or appreciation, rather >>> than relying on employee-donated goods >>> - >>> >>> Avoid any activities that require caregivers to spend money to >>> participate >>> - >>> >>> Reinforce the message that we value them, rather than that they are >>> in need of charity >>> >>> >>> I=E2=80=99m happy to collaborate on shaping a caregiver recognition app= roach >>> that aligns with our values, strengthens morale, and reflects the digni= ty >>> of the extraordinary work our caregivers do every day. >>> >>> >>> *Araceli Gutierrez* >>> Senior Regional Director(858)692-4529 >>> >>> [image: TheKey] >>> >>> TheKey.com >>> >>> https://thekey.com/california/skilled-nursing >>> >>> >>> >>> >>> On Tue, Dec 2, 2025 at 6:21=E2=80=AFPM BethAnn Rosario >> bethann.rosario@thekey.com> wrote: >>> >>>> Additionally, I worry about the optics of how it=E2=80=99s perceived t= hat we >>>> have to provide food for our caregivers because we don=E2=80=99t pay a= wage that is >>>> sufficient to provide food for themselves. >>>> >>>> Our CGMs are some of our lowest paid employees after caregivers so >>>> asking them to donate, which they would because they love their CGs, d= oes >>>> not sit well. >>>> >>>> Lastly, some of our sites are HUGE with large cg pools but very limite= d >>>> field staff. A site of 300+ CG has an office staff of 10. Will enough = food >>>> be collected by those few individuals to make the impact we want? >>>> >>>> An office potluck would be more well received than a food drive for ou= r >>>> employees by our employees and more aligned with what sites ba e previ= ously >>>> done in years past to gather together for the holidays. >>>> >>>> BA >>>> >>>> >>>> On Tue, Dec 2, 2025 at 9:15=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> I=E2=80=99m concerned with the optics of asking our field teams to fi= nance >>>>> this initiative. Why wouldn=E2=80=99t the company just match the food= collected by >>>>> each office? >>>>> >>>>> >>>>> On Tue, Dec 2, 2025 at 8:18=E2=80=AFPM Sky Cross wrote: >>>>> >>>>>> Hi everyone, >>>>>> >>>>>> I want to clarify how the corporate matching will work for the >>>>>> Seasons of CARE campaign. The company match will be tied to us hitti= ng the >>

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