----==_mimepart_695d31fb18c40_1f62836689bc1177770e3 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joseph,=C2=A0 =E2=80=8BThanks for reaching out. We just tried load= ing the Montreal URL and it came up very quickly for us.=C2=A0 This s= ounds like it could be a device or network issue, so we recommend reachin= g out to the IT team for troubleshooting help (ITSupport@thekey.com). = Thanks,=C2=A0 Grace TheKey Tech Support =0D =0D On=0D Tue, 6 Jan at 10:19 AM=0D , JosephTaylor wro= te:=0D =0D Good Morning, =0D =0D It has been a few weeks now since the Montreal ClearCare (https://montre= al.clearcareonline.ca/dashboard/) has been extremely=C2=A0slow. Loading s= chedules, searching the search bar, and other daily functions are taking = almost double the time.=C2=A0 =0D =0D This is not only for myself but for my entire Montreal team (10 administ= rators) so it is not an issue with my laptop or internet.=C2=A0 Please l= ook into this. Thank you, =0D =0D Joey Taylor =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D 514-907-5065 =0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_695d31fb18c40_1f62836689bc1177770e3 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Joseph,=C2=A0 =0D =0D =E2=80=8BThanks for reaching out. We just tried loading = the Montreal URL and it came up very quickly for us.=C2=A0 =0D =0D This sounds like it could be a device or network issue, = so we recommend reaching out to the IT team for troubleshooting help (ITS= upport@thekey.com). =0D =0D =0D Thanks,=C2=A0 =0D =0D =0D =0D Grace =0D TheKey Tech Support =0D =0D =0D =0D On=0D Tue, 6 Jan at 10:19 AM=0D , JosephTaylor <= ;joey.taylor@thekey.com> wrote:=0D =0D Good Morning, =0D =0D It has been a few weeks now since the Montreal ClearCare ( https:= //montreal.clearcareonline.ca/dashboard/ ) has been extremely=C2=A0slo= w. Loading schedules, searching the search bar, and other daily functions= are taking almost double the time.=C2=A0 =0D =0D This is not only for myself but for my entire Montreal team (10 admin= istrators) so it is not an issue with my laptop or internet.=C2=A0 Please look into this. Thank you, =0D =0D Joey Taylor =0D Directeur G=C3=A9n=C3= =A9ral/ General Manager =0D 514-907-5065 =0D TheKey.ca =C2=A0=C2=A0 =0D <s= pan style=3D"b