Re: Winnipeg (Prairie Senior at Home) health insurance payment to old provider

Hi Hua,

My apologies for the delayed response. We do still have the Canada Life
policy in Winnipeg, but only for their caregivers. This is the only
location with benefits coverage for caregivers.
When we switched to RBC, Canada Life had incorrectly cancelled the entire
policy which had to be subsequently restored.
Lindsey Fancy is the only person with access to manage the Canada Life
policy for these caregivers. Lindsey will need to ensure the corporate /
field support team members that rolled to RBC are retroactively removed
from the Canada Life policy back to 12/1/22. Once that is done, the
remaining premiums would be for just the caregiver coverage.
This will be an ongoing expense as this policy for caregivers will be
ongoing (to the best of my knowledge).
There are no plans for which I am aware to expand benefit plan coverage to
any of our Canadian caregivers beyond Winnipeg.

Thanks,
Terence Barfield, CEBS (Compliant)
Senior Manager Benefits
**** Upcoming Out of Office Alert: Friday (2/3) ****


On Wed, Feb 1, 2023 at 12:50 PM Hua Wu <hua.wu@thekey.com> wrote:

> Hi Terence
>
> Just want to follow up on my email below. In addition to the $7K payment
> taken by Winnipeg's old health insurance provider mentioned in my previous
> email, there's another CL GRP insurance payment that went through
> Winnipeg's bank account today (2023-02-01) for CAD$ 3,932.95.  Please see
> the screenshot below.
>
> [image: image.png]
>
> Thanks for your help.
>
>
> *Hua Wu CA, CPA*
> Accounting Manager - Canada
> (403) 369-8848
> hua.wu@thekey.com
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>
>
> On Mon, Jan 30, 2023 at 3:26 PM Hua Wu <hua.wu@thekey.com> wrote:
>
>> Hi Terence
>>
>> I'm wondering if you'll have information about this. I noticed that on
>> January 18/23, there was a payment of CAD$7,865.90 from Winnipeg/Prairie
>> Senior at Home's bank account (SCU bank), with a description of "External
>> Withdrawal Insurance CL GRP INSURED 205500150579".  This looks like a
>> health insurance payment to the old Winnipeg health insurance provider.
>> But I thought we had cancelled all of that. Can you please advise what this
>> payment is related to?
>>
>> I don't have access to Winnipeg's bank account, but we do have the
>> bank linked to our Quickbook file, and that's how I was able to see the
>> transactions.
>>
>> Thanks for your help.
>>
>>
>> *Hua Wu CA, CPA*
>> Accounting Manager - Canada
>> (403) 369-8848
>> hua.wu@thekey.com
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>