Re: Winnipeg (Prairie Senior at Home) health insurance payment to old provider

Thanks Terence.

*Hua Wu CA, CPA*
Accounting Manager - Canada
(403) 369-8848
hua.wu@thekey.com
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>


On Wed, Feb 1, 2023 at 11:06 AM Terence Barfield <tbarfield@thekey.com>
wrote:

> Hi Hua,
>
> My apologies for the delayed response. We do still have the Canada Life
> policy in Winnipeg, but only for their caregivers. This is the only
> location with benefits coverage for caregivers.
> When we switched to RBC, Canada Life had incorrectly cancelled the entire
> policy which had to be subsequently restored.
> Lindsey Fancy is the only person with access to manage the Canada Life
> policy for these caregivers. Lindsey will need to ensure the corporate /
> field support team members that rolled to RBC are retroactively removed
> from the Canada Life policy back to 12/1/22. Once that is done, the
> remaining premiums would be for just the caregiver coverage.
> This will be an ongoing expense as this policy for caregivers will be
> ongoing (to the best of my knowledge).
> There are no plans for which I am aware to expand benefit plan coverage to
> any of our Canadian caregivers beyond Winnipeg.
>
> Thanks,
> Terence Barfield, CEBS (Compliant)
> Senior Manager Benefits
> **** Upcoming Out of Office Alert: Friday (2/3) ****
>
>
> On Wed, Feb 1, 2023 at 12:50 PM Hua Wu <hua.wu@thekey.com> wrote:
>
>> Hi Terence
>>
>> Just want to follow up on my email below. In addition to the $7K payment
>> taken by Winnipeg's old health insurance provider mentioned in my previous
>> email, there's another CL GRP insurance payment that went through
>> Winnipeg's bank account today (2023-02-01) for CAD$ 3,932.95.  Please see
>> the screenshot below.
>>
>> [image: image.png]
>>
>> Thanks for your help.
>>
>>
>> *Hua Wu CA, CPA*
>> Accounting Manager - Canada
>> (403) 369-8848
>> hua.wu@thekey.com
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>> On Mon, Jan 30, 2023 at 3:26 PM Hua Wu <hua.wu@thekey.com> wrote:
>>
>>> Hi Terence
>>>
>>> I'm wondering if you'll have information about this. I noticed that on
>>> January 18/23, there was a payment of CAD$7,865.90 from Winnipeg/Prairie
>>> Senior at Home's bank account (SCU bank), with a description of "External
>>> Withdrawal Insurance CL GRP INSURED 205500150579".  This looks like a
>>> health insurance payment to the old Winnipeg health insurance provider.
>>> But I thought we had cancelled all of that. Can you please advise what this
>>> payment is related to?
>>>
>>> I don't have access to Winnipeg's bank account, but we do have the
>>> bank linked to our Quickbook file, and that's how I was able to see the
>>> transactions.
>>>
>>> Thanks for your help.
>>>
>>>
>>> *Hua Wu CA, CPA*
>>> Accounting Manager - Canada
>>> (403) 369-8848
>>> hua.wu@thekey.com
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>