Re: Form Change in Callrail

From
Joey Taylor <joey.taylor@thekey.com>
To
Alexa Graziani <agraziani@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Jon Eckrich <jon.eckrich@thekey.com>, Megan Heinen <mheinen@thekey.com>
Date
ue, 11 Jul 2023 19
Folder
INBOX
 --000000000000104b7b06003e8e79 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Alexa, I received 3 client inquiry forms (test, test 1, and test 3). Not sure if there was a test 2 that was missed? For the caregiver inquiry form, I received one from a caregiver named Abidemi Balogun at 5:55 PM. Nothing after that. Hope this helps, On Tue, Jul 11, 2023 at 7:01=E2=80=AFPM Alexa Graziani wrote: > Hi Joey and Jon, > > I just put in a few new test forms for Montreal. When you have a chance, > can you please confirm you received 1 caregiver recruitment form and 3 ca= re > inquiry forms? (I did multiple care forms to make sure they are working > correctly on different pages of the site). > > Thanks, > > On Fri, Jun 30, 2023 at 10:47=E2=80=AFAM Alexa Graziani > wrote: > >> Happy early Canada Day! I hope you enjoy the weekend! Sorry to bother yo= u >> on the day off but thank you so much for confirming that you got them! >> >> Much appreciated, >> >> On Fri, Jun 30, 2023 at 10:41=E2=80=AFAM Joey Taylor >> wrote: >> >>> Hey Alexa, >>> >>> It's a holiday in Canada so the majority of operations staff is off >>> today and Monday. Luckily, I am around today but am helping out with th= e >>> on-call. I will let you know if I receive them. >>> >>> Thanks, >>> >>> On Fri, Jun 30, 2023 at 1:36=E2=80=AFPM Alexa Graziani >>> wrote: >>> >>>> Hi Joey and Jon, >>>> >>>> I see Tim's OOO today, but I'm hoping you're around to help me make >>>> sure the forms still work since the change was implemented EOD yesterd= ay. >>>> >>>> I am going to place test contact us and job inquiry forms on both the >>>> Winnipeg and Montreal sites. Please let me know if you receive them. >>>> >>>> Sincerely, >>>> >>>> On Tue, Jun 27, 2023 at 9:40=E2=80=AFAM Alexa Graziani >>>> wrote: >>>> >>>>> Thank you! >>>>> >>>>> On Tue, Jun 27, 2023 at 6:19=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Hi Alexa, >>>>>> >>>>>> Sounds good. I'm adding @Jon Eckrich who >>>>>> oversees recruitment so that he's in the loop. >>>>>> >>>>>> Clear to proceed, >>>>>> Thanks >>>>>> >>>>>> On Fri, Jun 23, 2023 at 12:23=E2=80=AFPM Alexa Graziani >>>>>> wrote: >>>>>> >>>>>>> Hi Tim, >>>>>>> >>>>>>> After reviewing the functionality on all websites, we will only nee= d >>>>>>> to make this change for Winnipeg and Montreal because those are the= only >>>>>>> locations that have the form on the actual website. The other websi= te all >>>>>>> push applicants to a chat or to Clearcare. >>>>>>> >>>>>>> >>>>>>> To confirm, this change means: >>>>>>> >>>>>>> 1) We would be only having form tracking for clients forms and >>>>>>> remove career application form tracking in CallRail >>>>>>> *Montreal *contact us: >>>>>>> https://www.homecareassistancemontreal.ca/contact.html >>>>>>> *Winnipeg *contact us: >>>>>>> https://www.homecareassistancewinnipeg.ca/contact-us-2/ >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> 2) We route leads for: >>>>>>> >>>>>>> *Montreal* to montreal-recruitment@thekey.com on this form >>>>>>> https://e.homecareassistancemontreal.ca/ >>>>>>> >>>>>>> *Winnipeg* to winnipeg-recruitment@thekey.com on this form >>>>>>> https://www.homecareassistancewinnipeg.ca/caregiver-application/ >>>>>>> >>>>>>> >>>>>>> Have you informed both teams about the change? Once you confirm the= y >>>>>>> are prepared for it, I will let the web dev team know they are appr= oved to >>>>>>> implement the changes. >>>>>>> >>>>>>> Sincerely, >>>>>>> >>>>>>> On Thu, Jun 22, 2023 at 6:01=E2=80=AFAM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Got it, thanks Alexa >>>>>>>> >>>>>>>> On Wed, Jun 21, 2023 at 7:24=E2=80=AFPM Alexa Graziani >>>>>>> agraziani@thekey.com> wrote: >>>>>>>> >>>>>>>>> Thanks for confirming the list is correct. >>>>>>>>> >>>>>>>>> Tim - these have been set up and you're on the other thread. >>>>>>>>> >>>>>>>>> Sincerely, >>>>>>>>> >>>>>>>>> On Wed, Jun 7, 2023 at 5:13=E2=80=AFPM Alexa Graziani >>>>>>>> agraziani@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Hi Joey, >>>>>>>>>> >>>>>>>>>> You can actually fill out a whole list of people! That will end >>>>>>>>>> up being a distribution email so that everyone gets it. >>>>>>>>>> >>>>>>>>>> Adding Tim and setting up time for next week. >>>>>>>>>> >>>>>>>>>> Sincerely, >>>>>>>>>> >>>>>>>>>> On Fri, Jun 2, 2023 at 9:14=E2=80=AFAM Joey Taylor >>>>>>>>> joey.taylor@thekey.com> wrote: >>>>>>>>>> >>>>>>>>>>> Hey Alexa, >>>>>>>>>>> >>>>>>>>>>> I have filled out the forms and attached the specific >>>>>>>>>>> individuals who are responsible for those departments. I would = like to >>>>>>>>>>> discuss having a back-up as w

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