Re: Form Change in Callrail

From
Alexa Graziani <agraziani@thekey.com>
To
Joey Taylor <joey.taylor@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Jon Eckrich <jon.eckrich@thekey.com>, Megan Heinen <mheinen@thekey.com>
Date
2023-07-11 16:00:59
Folder
INBOX
 --000000000000347bb506003e1308 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey and Jon, I just put in a few new test forms for Montreal. When you have a chance, can you please confirm you received 1 caregiver recruitment form and 3 care inquiry forms? (I did multiple care forms to make sure they are working correctly on different pages of the site). Thanks, On Fri, Jun 30, 2023 at 10:47=E2=80=AFAM Alexa Graziani wrote: > Happy early Canada Day! I hope you enjoy the weekend! Sorry to bother you > on the day off but thank you so much for confirming that you got them! > > Much appreciated, > > On Fri, Jun 30, 2023 at 10:41=E2=80=AFAM Joey Taylor > wrote: > >> Hey Alexa, >> >> It's a holiday in Canada so the majority of operations staff is off toda= y >> and Monday. Luckily, I am around today but am helping out with the on-ca= ll. >> I will let you know if I receive them. >> >> Thanks, >> >> On Fri, Jun 30, 2023 at 1:36=E2=80=AFPM Alexa Graziani >> wrote: >> >>> Hi Joey and Jon, >>> >>> I see Tim's OOO today, but I'm hoping you're around to help me make sur= e >>> the forms still work since the change was implemented EOD yesterday. >>> >>> I am going to place test contact us and job inquiry forms on both the >>> Winnipeg and Montreal sites. Please let me know if you receive them. >>> >>> Sincerely, >>> >>> On Tue, Jun 27, 2023 at 9:40=E2=80=AFAM Alexa Graziani >>> wrote: >>> >>>> Thank you! >>>> >>>> On Tue, Jun 27, 2023 at 6:19=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Hi Alexa, >>>>> >>>>> Sounds good. I'm adding @Jon Eckrich who >>>>> oversees recruitment so that he's in the loop. >>>>> >>>>> Clear to proceed, >>>>> Thanks >>>>> >>>>> On Fri, Jun 23, 2023 at 12:23=E2=80=AFPM Alexa Graziani >>>>> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> After reviewing the functionality on all websites, we will only need >>>>>> to make this change for Winnipeg and Montreal because those are the = only >>>>>> locations that have the form on the actual website. The other websit= e all >>>>>> push applicants to a chat or to Clearcare. >>>>>> >>>>>> >>>>>> To confirm, this change means: >>>>>> >>>>>> 1) We would be only having form tracking for clients forms and remov= e >>>>>> career application form tracking in CallRail >>>>>> *Montreal *contact us: >>>>>> https://www.homecareassistancemontreal.ca/contact.html >>>>>> *Winnipeg *contact us: >>>>>> https://www.homecareassistancewinnipeg.ca/contact-us-2/ >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> 2) We route leads for: >>>>>> >>>>>> *Montreal* to montreal-recruitment@thekey.com on this form >>>>>> https://e.homecareassistancemontreal.ca/ >>>>>> >>>>>> *Winnipeg* to winnipeg-recruitment@thekey.com on this form >>>>>> https://www.homecareassistancewinnipeg.ca/caregiver-application/ >>>>>> >>>>>> >>>>>> Have you informed both teams about the change? Once you confirm they >>>>>> are prepared for it, I will let the web dev team know they are appro= ved to >>>>>> implement the changes. >>>>>> >>>>>> Sincerely, >>>>>> >>>>>> On Thu, Jun 22, 2023 at 6:01=E2=80=AFAM Timothy Thomas wrote: >>>>>> >>>>>>> Got it, thanks Alexa >>>>>>> >>>>>>> On Wed, Jun 21, 2023 at 7:24=E2=80=AFPM Alexa Graziani >>>>>>> wrote: >>>>>>> >>>>>>>> Thanks for confirming the list is correct. >>>>>>>> >>>>>>>> Tim - these have been set up and you're on the other thread. >>>>>>>> >>>>>>>> Sincerely, >>>>>>>> >>>>>>>> On Wed, Jun 7, 2023 at 5:13=E2=80=AFPM Alexa Graziani >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hi Joey, >>>>>>>>> >>>>>>>>> You can actually fill out a whole list of people! That will end u= p >>>>>>>>> being a distribution email so that everyone gets it. >>>>>>>>> >>>>>>>>> Adding Tim and setting up time for next week. >>>>>>>>> >>>>>>>>> Sincerely, >>>>>>>>> >>>>>>>>> On Fri, Jun 2, 2023 at 9:14=E2=80=AFAM Joey Taylor >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Hey Alexa, >>>>>>>>>> >>>>>>>>>> I have filled out the forms and attached the specific individual= s >>>>>>>>>> who are responsible for those departments. I would like to discu= ss having a >>>>>>>>>> back-up as well in case someone is on vacation! >>>>>>>>>> >>>>>>>>>> Thanks, >>>>>>>>>> >>>>>>>>>> On Thu, Jun 1, 2023 at 7:50=E2=80=AFPM Alexa Graziani >>>>>>>>> agraziani@thekey.com> wrote: >>>>>>>>>> >>>>>>>>>>> Can do! I'm OOO for tomorrow and much of next week. So if you >>>>>>>>>>> can fill out this document by EOD Tuesday, I can set up a time = to go over >>>>>>>>>>> next steps the following week. >>>>>>>>>>> >>>>>>>>>>> On Thu, Jun 1, 2023 at 12:07=E2=80=AFPM Joey Taylor >>>>>>>

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