--000000000000acd55705db984e03 Content-Type: text/plain; charset="UTF-8" I didn't even know we had fobs, but I will send an email to Vincent and cc you on it to see what he says. He has been my first point of contact. Best, On Fri, Apr 1, 2022 at 9:43 AM Taneshia Persaud wrote: > Good morning! > > Not sure if you're aware or who's the best person to address this concern, > but we have been having a lot of issues with the fob system. I reached out > to Ryan who gave me my fob, but he is now saying "We are still trying to > figure out who controls the fob system." > > On Monday, the pre-pandemic employees and I's fobs worked in the > morning, but by the afternoon, it opened the building's main doors + > stairs, but not the office door. Since then, none of their fobs have worked. > > On Tuesday, my fob opened the building's main doors but wouldn't open the > door to the office. Then, on Wednesday, it opened the office door, but > wouldn't open the building's main doors - I was locked out until thankfully > someone came by! Arockia has not had any problems with her fob to date. > > Best, > Taneshia > > [image: logo] > > *Taneshia Persaud*, RPN, GCP General Manager - Toronto > > (416) 855-2333 ext. 281 > > Mavencare > > > This message may contain confidential health information that is > privileged and legally protected from disclosure by the Health Insurance > Portability and Accountability Act of 1996 ("HIPAA"). This information is > intended only for the use of the individual or entity named above. If you > are not the intended recipient, you are hereby notified that reading, > disseminating, disclosing, distributing, copying, acting upon or otherwise > using the information contained in this email is strictly prohibited. If > you have received this information in error, please notify the sender > immediately by replying to this email and delete or destroy the related > message. > -- Audra Williams Director of Business Support *Please note my email has changed:* audraw@TheKey.com (425) 757-7027 TheKey.com [image: TheKey] --000000000000acd55705db984e03 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I didn't even know we had fobs, but I will send an email to = Vincent and cc you on it to see what he says. He has been my first po= int of contact. Best, On Fri, Apr 1, 2022 at 9:43 AM Taneshia= Persaud < taneshia.per= saud@mavencare.com > wrote: Good mo= rning! Not sure if you're aware or who's the be= st person to address this concern, but we have been having a lot of issues = with the fob system. I reached out to Ryan who gave me my fob, but he is no= w saying " We ar= e still trying to figure out who controls the fob system." On Monday, the pre-pandemic employees and I's fobs worked in the mor= ning, but by the afternoon, it opened the building's main doors + = stairs, but not the office door. Since then, none of their fobs have worked= .  = On Tuesday, my fob opened the building's main d= oors but wouldn't open the door to the office. Then, on Wednesday, it o= pened the office door, but wouldn't open the buildi