Thank you!!
[image: logo] <https://mavencare.com/>
*Taneshia Persaud*, RPN, GCP General Manager - Toronto
(416) 855-2333 ext. 281
Mavencare <https://mavencare.com/>
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On Fri, Apr 1, 2022 at 10:08 AM Audra Williams <audraw@thekey.com> wrote:
> I didn't even know we had fobs, but I will send an email to Vincent and cc
> you on it to see what he says. He has been my first point of contact.
>
> Best,
>
> On Fri, Apr 1, 2022 at 9:43 AM Taneshia Persaud <
> taneshia.persaud@mavencare.com> wrote:
>
>> Good morning!
>>
>> Not sure if you're aware or who's the best person to address this
>> concern, but we have been having a lot of issues with the fob system. I
>> reached out to Ryan who gave me my fob, but he is now saying "We are
>> still trying to figure out who controls the fob system."
>>
>> On Monday, the pre-pandemic employees and I's fobs worked in the
>> morning, but by the afternoon, it opened the building's main doors +
>> stairs, but not the office door. Since then, none of their fobs have worked.
>>
>> On Tuesday, my fob opened the building's main doors but wouldn't open the
>> door to the office. Then, on Wednesday, it opened the office door, but
>> wouldn't open the building's main doors - I was locked out until thankfully
>> someone came by! Arockia has not had any problems with her fob to date.
>>
>> Best,
>> Taneshia
>>
>> [image: logo] <https://mavencare.com/>
>>
>> *Taneshia Persaud*, RPN, GCP General Manager - Toronto
>>
>> (416) 855-2333 ext. 281
>>
>> Mavencare <https://mavencare.com/>
>>
>>
>> This message may contain confidential health information that is
>> privileged and legally protected from disclosure by the Health Insurance
>> Portability and Accountability Act of 1996 ("HIPAA"). This information is
>> intended only for the use of the individual or entity named above. If you
>> are not the intended recipient, you are hereby notified that reading,
>> disseminating, disclosing, distributing, copying, acting upon or otherwise
>> using the information contained in this email is strictly prohibited. If
>> you have received this information in error, please notify the sender
>> immediately by replying to this email and delete or destroy the related
>> message.
>>
>
>
> --
> Audra Williams
> Director of Business Support
> *Please note my email has changed:*
> audraw@TheKey.com <https://brand.thekey.com/esg/Audra.Williams@TheKey.com>
> (425) 757-7027
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>