The value was calculated by insurance and legal upon understanding from
Celine that their most expensive item is $6000. We don’t have any receipts
or proof of purchase and so half that amount was extended.
On Wed, Mar 27, 2024 at 2:46 PM Jan Chaplin <jchaplin@pelage.ca> wrote:
> How did you calculate that value?
>
> Sent from my iPhone
>
> > On Mar 27, 2024, at 18:41, Cheryl Cartwright <ccartwright@thekey.com>
> wrote:
> >
> >
> > Good Afternoon Janet,
> >
> > After reviewing your unique situation with our Senior Management team,
> our legal representatives, the manufacturer Celine and our insurance
> company, we are able to offer you $3000.00 CAN off your final invoice.
> Celine does not have any merchandise in their current collection over
> $6000.00 and without a receipt for the coat, our offer represents the
> maximum we are able to extend.
> >
> > Should you accept this offer, our billing team will adjust the final
> invoice and resend it to you. Otherwise our legal and collections team will
> need to take over from our ops team.
> >
> > Please let me know if you have any questions about this.
> >
> > Cheryl Cartwright
>
>