--0000000000000dc0a40605a4993a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Update on the ClearCare data in the data lake. Wellsky has confirmed that all the data is available so the Integration team will pull that into the data lake now. *Next Steps / Resolution Timeline:* - Clearcare data should be in the Data Lake by 10:30 am Pacific - Payroll and Billing data pushed to Workday and Netsuite by 11 am Pacific - Analytics Portal / Tableau Reports refreshed by 1 pm Pacific Thanks, Monica On Mon, Sep 18, 2023 at 8:17â¯AM Monica Johnston wrote: > This morning we experienced a delay in receiving the ClearCare data into > The Key data lake. This means we are missing any new clients, shifts, > billing items etc from yesterday as well as any updates (adjustments / > finalizations). The Integrations team is still investigating the issue an= d > we will provide an ETA as soon as we can. > > *What is the Impact?* > > *Analytics Portal / Tableau Reports: *Current week's revenue numbers and > SOC counts in all reports will be lower than expected. > > *Billing: *Shifts or billing items that were marked as > finalized yesterday were not sent to Netsuite this morning. > > *Payroll:* Shifts or pay items that were marked as finalized yesterday > were not sent to Workday this morning. > > I will send out an update when all of the above have been resolved. Thank > you for your patience. Please reach out to me directly if you have any > questions. > > Thanks! > Monica > > BCC: Executive team, Regional Leadership, Tableau Desktop Users, Payroll > Notifications, Billing Alerts > > -- > Monica Johnston > Manager of Data Services > * Please note my email has changed: * > johnstonm@thekey.com > (602) 501-7890 > TheKey.com > [image: TheKey] > --0000000000000dc0a40605a4993a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Update on the ClearCare data in the data lake. Well= sky has confirmed that all the data is available so the Integration team wi= ll pull that into the data lake now. Next Steps / Resolution Timeline: Clearcare data should be in the Data Lake by 10:30 am Pacific Payr= oll and Billing data pushed to Workday and Netsuite by 11 am Pacific Analytics Portal / Tableau Reports refreshed by 1 pm Pacific Thanks, Monica = On Mon, Sep 18, 2023 at 8:17â¯= AM Monica Johnston < johnstonm@th= ekey.com > wrote: This= morning we experienced a delay in receiving the ClearCare data into T= he Key data lake. This means we are missing any new clients, shifts, billin= g items etc from yesterday as well as any updates (adjustments / finalizati= ons). The Integrations team is still investigating the issue and we will pr= ovide an ETA as soon as we can. What is the = Impact? Analytics Portal / Tableau Repo= rts: Current week's revenue numbers and SOC counts in all repo= rts will be lower than expected. Billing: = Shifts or billing items that were marked as finalized yesterday we= re not sent to Netsuite this morning. Payroll:  Shifts or pay items that were marked as finalized yesterday w= ere not sent to Workday this morning. I will send = out an update when all of the above have been resolved. Thank you for your = patience. Please reach out to me directly if you have any questions. Thanks! Monica BCC: E= xecutive team, Regional Leadership, Tableau Desktop Users, Payroll Notifica= tions, Billing Alerts --