--000000000000899f7d05e196a3ea Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Perfect! If it's helpful, I can forward you any that come in that I know are Canada and still locally managed. Sandra Daoust <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A= 0-domicile-/?miniCompanyUrn=3Durn%3Ali%3Afs_miniCompany%3A9227717&lipi=3Dur= n%3Ali%3Apage%3Ad_flagship3_company%3Bv05GHRhFSQKptnSSB677Pg%3D%3D&licu=3Du= rn%3Ali%3Acontrol%3Ad_flagship3_company-actor_container&lici=3D%2FlYOfmoyrq= 2A42y8ntKNeQ%3D%3D> *Finance Manager - Canada* Tel: 514.907.5065 | Fax: 514.221.4265 sdaoust@homecareassistance.com | Homecareassistancemontreal.ca On Thu, Jun 16, 2022 at 4:37 PM Timothy Thomas wrote: > Perfect, thanks Keri. > > On Thu, Jun 16, 2022 at 4:37 PM Keri Thrush wrote: > >> Thanks so much, Sandra! >> >> I will go ahead and reach out to the GM's who manage the remaining sites >> in order to educate on the new process and get them onboarded early next >> week. >> >> In the meantime, just in case, I will review all alerts received since >> the launch of the closed loop process and forward any to the appropriate >> GM's. >> >> Thank you, >> >> >> On Thu, Jun 16, 2022 at 10:44 AM Sandra Daoust > sdaoust@homecareassistance.com> wrote: >> >>> Hi Keri, >>> >>> Thank you for the training on Medalia yesterday. >>> >>> I am copying Tim Thomas on this email so that we can loop in anyone els= e >>> in the Canadian locations for training as well. >>> As mentioned, my billing team is taking care of billing for HCA Toronto= , >>> Mavencare and HCA Montreal. The other Canadian sites are still managing >>> billing on their own. This will change soon, but currently it is in the= ir >>> hands. Any billing or service issues that come up for those sites >>> (Winnipeg, Vancouver, Oakville, Waterloo and Calgary) should be tagged = to >>> the GMs of those sites. Tim mentioned that the GMs are already getting >>> Medallia notifications, but I am not sure if they are trained on the cl= osed >>> loop process. >>> >>> Thank you so much! >>> Sandra >>> >>> >>> >>> Sandra Daoust >>> >>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%= C3%A0-domicile-/?miniCompanyUrn=3Durn%3Ali%3Afs_miniCompany%3A9227717&lipi= =3Durn%3Ali%3Apage%3Ad_flagship3_company%3Bv05GHRhFSQKptnSSB677Pg%3D%3D&lic= u=3Durn%3Ali%3Acontrol%3Ad_flagship3_company-actor_container&lici=3D%2FlYOf= moyrq2A42y8ntKNeQ%3D%3D> >>> >>> *Finance Manager - Canada* >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>> <https://www.homecareassistancemon