Re: HCL Scorecard Update: New Billed Hours Insights

From
Jessica Adamo <jessica.adamo@thekey.com>
To
Kristen Bourne <kristen.bourne@thekey.com>
CC
Amara Brookins <amara.brookins@thekey.com>, Julia Jenkins <jujenkins@thekey.com>, Corp Business Dev Team <bdcorp@thekey.com>, Sales Leadership Team <salesleadership@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>, Regional Directors <RegionalDirectors@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, John Champagne <john.champagne@thekey.com>, Geoff Dion <geoffrey.dion@thekey.com>, Sarah Powers <spowers@thekey.com>
Date
Sat, 14 Mar 2026 10:38:24 -0400
Folder
INBOX
--000000000000dd2909064cfcf0dc Content-Type: multipart/alternative; boundary="000000000000dd2909064cfcf0db" --000000000000dd2909064cfcf0db Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks so much. All these updates are great! Have a fabulous day! Jessica Adamo - Area Sales Manager Cell: 561-946-8850 On Fri, Mar 13, 2026 at 9:06=E2=80=AFPM Kristen Bourne wrote: > Thank you! > > > Kristen Bourne > Home Care Liaison > kristen.bourne@thekey.com > 843-957-6158 > > > On Fri, Mar 13, 2026 at 4:20=E2=80=AFPM Amara Brookins > wrote: > >> This is wonderful! >> >> Thanks, Julia. >> >> >> >> *Warmly, Amara Brookins * >> Home Care Liaison >> amara.brookins@thekey.com >> cell: (404) 623-4601 >> office: (404) 355-9901 >> TheKey.com >> [image: TheKey] >> >> >> On Fri, Mar 13, 2026 at 4:13=E2=80=AFPM Julia Jenkins >> wrote: >> >>> Hi Everyone, >>> >>> I'm happy to share that we have added a new insight to your *HCL >>> Scorecard >>> * >>> on Tableau: *Total Billed Hours* associated with your revenue and SOCs. >>> >>> When you hover over the *"Revenue Actuals vs Goal" bar chart* you'll >>> find the total billed hours for that month and the month-over-month bil= led >>> hours growth percentage. >>> >>> When you hover over the *"SOC Actuals vs Goal" bar chart* you'll find >>> the total billed hours for the new SOCs in that month and the >>> month-over-

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